This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Can't view basic tarrif info or bills

Hi, I have logged in to download bills to send to my accountant but I can't view anything. My name and number are correct but under Tarrif info, allowance, bolt on etc it just says "we can't currently show you this information" or "this information i...

Resolved! Sim card losing connection with network

HiThe SIM card may be degrading as it often loses connection with the network. I've cleaned it and re inserted it and seems less problematic. Can I order a new SIM card on my current tariff?

Jah54 by • Level 1: Joiner
  • 582 Views
  • 1 replies
  • 0 kudos

Resolved! I can't receive text

I reported on Thursday that I am not receiving any text although I can send them. The problem was escalated to the network people but I have heard nothing. I am concerned that I could miss docto/ hospital messages. Is there anyway get in touch with t...

peterives by • Level 1: Joiner
  • 532 Views
  • 3 replies
  • 0 kudos

Resolved! Stac code

Got a stac code from Vodafone, agents on Facebook are useless and don’t reply, and the ask the agent option in the o2 app cuts me off straight away, I also can’t call as I suffer badly with anxiety and can’t call them, can anyone give me advice on wh...

WhatiCall by • Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos

Resolved! This site can’t be reached

I have a website which seems to only be no accacble on o2 4g. I have tried all the other networks, ee, videophone, gifgaf, three and all have access to it. Any one know why? The link https://careers.hillarys.co.uk/

Poor signal and Internet - Samsung S20 Ultra

I have recently moved from Virgin to O2. I now have a poor signal inside my house, i get one bar at best (some calls simply do not connect) and outside, internet around my local area is very poor.Do i need to check any settings as the coverage checke...

Still no signal (48 hours)

Your site is saying the fault has been repaired but there’s still no signal in postcode NN29 7BU after 48 hours. When will the fault be fixed? Cheers

steside by • Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Esim Query

Just got esim todayvery strange set up, ive used them before and they normally are very instant.Today i can send and receive texts and receive calls When i try to make a call its cuts out and bleeps called o2 about 5 times today getting nowhere, they...

Resolved! OTP issue

I’ve recently ported my number from EE to O2 and now can’t receive OTPs from my bank and iMessage isn’t working. Can anyone help?

KJ77 by • Level 1: Joiner
  • 508 Views
  • 2 replies
  • 0 kudos
Top Kudoed Authors
View All
Top