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Forum Posts

202 helpline comes up as end call everytime

I have been trying to call 202 from my mobile all day, but keeps ending call. Phoned O2 who said it may be signal repairs. My partner is O2 and has no problems calling O2 on 202, so obviously not signal issues. Can anyone help please?

Paul-21 by Level 1: Joiner
  • 1066 Views
  • 4 replies
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Resolved! Callers or people I call can't hear me well enough to converse when using my phone in my home

I have a new Google pixel 6a bought from O2 a few weeks back to replace my O2 Google Pixel 3 (which I didn't have problems with).In and around my house, people I call or who call me say I sound robotic or crackly or drop out completely so impossible ...

4G Bath City Centre

Hi,For quite a few months now the data bandwidth has been terrible in the centre of Bath, even with full signal the internet access is slow or in most cases non existent! Network status constantly states “high usage” but this was even during lockdown...

KyePR by Level 1: Joiner
  • 2462 Views
  • 5 replies
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London Underground Wi-Fi never auto connects (again!)

I previously had an issue with Wi-Fi on the London Underground and Wifi Extra at O2 hotpots not automatically connecting on my phone: https://community.o2.co.uk/t5/Tech-Support/London-Undergound-Wi-Fi-never-auto-connects/td-p/1558212. It is happening...

Resolved! Memorable Name

Asked for a memorable name, as far as I'm aware I've never sent one! It's taking me round in circles, can I reset or even choose one?

Joolie by Level 1: Joiner
  • 989 Views
  • 1 replies
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Porting number

I went through the porting process online after being moved to O2 by Virgin and have not received any transfer date nor even an acknowledment that it is being ported. All I have is access to my unwanted O2 number and none to my old wanted number. Ama...

John_Clery by Level 1: Joiner
  • 1721 Views
  • 11 replies
  • 0 kudos

Resolved! Using mobile whilst in Louisiana usa

I am having trouble making calls in Louisiana USA. I have tried using 001 then the area code then the number or +1 then area code then number and lastly just calling the area code then number but I seem to be getting very little response. Before I ca...

Granty777 by Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos