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apple watch cellular not able to set up Mobile data service

Hi, I have an iPhone SE + and Apple watch SE cellular which I'm trying to set up for my daughter. The watch has paired no problem but when I try to set up Mobile Service/Mobile Plan in the watch app on the phone, it says "The O2 account on this iPhon...

Resolved! Samsung galaxy tab s7 FE

Hi I've got a Samsung galaxy tab s7 fe, I've only had it since last December, I've never put a password on it and never had any problems but 3 day's ago all of a sudden I turned it on and it asked me for a pass code including letters and numbers, lik...

Resolved! Need to speak to customer service

how can I speak to customer service online I’ve tried o2 app and online but it’s a computer not a person

Why can't I access the PUK code for my device?

My sim is locked and I'm not have much luck in accessing the PUK code to unlock it. I get an error message when I try.

Resolved! one of my friends has recieved a text from my phone which is scam...what do I do please?

one of my friends has recieved a text from my phone which is scam...what do I do please?

Resolved! o2 Sim received

Hi, I've received my new sim from you today. I cannot sim swap, as the 20220 number I text to you won't send out from my mobile.

Cannot make or receive calls at hom

Hi, My son has an iPhone 14 and struggles to make or receive any phone calls whilst being at home. I used the network coverage checker for our postcode (GU3) and it states that he should have “4G - Good coverage both indoors and outdoors” He however ...

Resolved! finger print lock disapered also pin lock will not work

my phone did an update and my finger print lock disappeared. pin lock will not work either.also tried to unlock with find my mobile and nothing works. only had the phone about 10 days

Resolved! Finger lock

My finger lock has disappeared . Also didn't set pin lock. Tried 0000 bits didn't work any help

Resolved! How to activate O2 WiFi? (ported my number from Three to O2)

Hi, I ported my number from Three to O2.When I am in the underground and want to use the Wifi, I get an error message saying I need to activate O2 Wifi.(I guess my number is recognised as a Three number...) In My O2, I don't find where to manage/acti...

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