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Resolved! No Mobile Data

My Samsung Galaxy S20 FE 5G shows connected to 4g but no internet connection. I have powered phone down and restarted. Tried switching Flight mode on and off. Reset network settings. Switched off 5g. Checked latest software update and all to no avail...

Resolved! Deleting MyO2 Account

Hello everyone, does anyone know how to delete O2 account? I left O2 and switched to a different provider but my online account still exists. There is no number under it as I ported my number. Any help would be appreciated

Resolved! O2

On my Samsung galaxy mobile, when I try to access the Internet via the Samsung Internet icon, I keep getting the 02 wepage with no other option. Can someone help me resolve this problem?

Resolved! Data or calls?? Galaxy watch5 pro. HELP!!

Hi guys Happy New Year to all. I'm really confused I've had so many different blogs from people about how to set up my Samsung galaxy watch 5 Pro with O2. I have a new EE sim on the phone I have any SIM on the watch both have been activated and on th...

Resolved! Finding the detail of how many texts I have sent and how many minutes I used

HiWhere do I find the detail of how many texts I have sent and how many minutes I have used when my current packag is for unlimited useage ?? thanks A

Resolved! Using O2 E-sim roaming in Europe

Dear Team,I have just ordered an O2 E-sim for my phone. But before activating this I want to find out if this would work for using internet and calling whilst roaming in Europe. As going through the forum there are mixed replies with some saying it d...

Samsung S21 stuck in recovery mode

Hi, can anyone help with a Samsung S21 stuck in recovery mode? I've tried numerous combinations of Power/Up/Down buttons but it just hops between 2 screens, one saying 'Can't load Android system' and giving 3 options (Try again/Factory reset/View rec...

Resolved! Live chat with 02

How difficult is it to get through to live chat been trying 3 days

Email Attachment issues over O2 4G and Zen Internet

Good afternoon,I am about 7 hours into one of the most infuriating IT issues I have had in years and all parties are pointing the finger at the other and denying all/any responsibility. What happens is this: If I try sending an email from my Zen host...

Port request

I submitted a port request to keep my old number on the 28/12/22 at 15.00 The information on O2 website said submitted before 17.00 it will take 24hrs.HIt's now the 31st and I have no phone line. My old line is also dead. I am Military and on standby...

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