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Number port problems

We have recently switched a mobile to O2 due to a re-contracting our Virgin Media broadband package which is now 'Volt'. The line was on Virgin Mobile previously. My wife uses that phone.We requested that we kept the same number. This was supposed to...

g0akc by • Level 1: Joiner
  • 5424 Views
  • 18 replies
  • 0 kudos

apple watch cellular not able to set up Mobile data service

Hi, I have an iPhone SE + and Apple watch SE cellular which I'm trying to set up for my daughter. The watch has paired no problem but when I try to set up Mobile Service/Mobile Plan in the watch app on the phone, it says "The O2 account on this iPhon...

Squiglet by • Level 1: Joiner
  • 1884 Views
  • 7 replies
  • 0 kudos

Resolved! Samsung galaxy tab s7 FE

Hi I've got a Samsung galaxy tab s7 fe, I've only had it since last December, I've never put a password on it and never had any problems but 3 day's ago all of a sudden I turned it on and it asked me for a pass code including letters and numbers, lik...

Resolved! o2 Sim received

Hi, I've received my new sim from you today. I cannot sim swap, as the 20220 number I text to you won't send out from my mobile.

CM3 by • Level 1: Joiner
  • 419 Views
  • 2 replies
  • 0 kudos

Cannot make or receive calls at hom

Hi, My son has an iPhone 14 and struggles to make or receive any phone calls whilst being at home. I used the network coverage checker for our postcode (GU3) and it states that he should have “4G - Good coverage both indoors and outdoors” He however ...

Wordy by • Level 1: Joiner
  • 729 Views
  • 3 replies
  • 0 kudos

Resolved! finger print lock disapered also pin lock will not work

my phone did an update and my finger print lock disappeared. pin lock will not work either.also tried to unlock with find my mobile and nothing works. only had the phone about 10 days

Mich07 by • Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! Finger lock

My finger lock has disappeared . Also didn't set pin lock. Tried 0000 bits didn't work any help

Mich07 by • Level 1: Joiner
  • 581 Views
  • 2 replies
  • 0 kudos
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