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Forum Posts

Resolved! SIM Blocked. How do I request a MCK Code

SIM Blocked. How do I request a MCK Code for my samsung s8? Live chat are being useless. Telling me to contact samsung. Samsung tells me to contact o2. And so on.

Booty156 by Level 1: Joiner
  • 1252 Views
  • 4 replies
  • 0 kudos

Error code14

Apple Watch error code 14 ? Cannot set up my mobile plan again and no one knows how to solve this. I’ve had the watch two months and it works fine with my phone but cannot set up the sync add on even though I’m being charged for it. Any ideas as I am...

Burrows by Level 1: Joiner
  • 791 Views
  • 4 replies
  • 0 kudos

Totally stop spending cap

I've done the txt message help, called 3 times. Although I've never in the past 3+ years been with O2 not paid a bill on time (including a few of £1, 000+) all of a sudden I've been given an unwanted, not informed, spending cap. This (for reasons bey...

emma2776 by Level 1: Joiner
  • 947 Views
  • 5 replies
  • 0 kudos

Resolved! Changing numbers

I came into the store last month to get a new iphone and sim card. Previously i was doing sim only plan. When i got my new plan with the new iphone i was given a new phone number and they told me i would be switched back to my original phone number. ...

Hailey1 by Level 1: Joiner
  • 389 Views
  • 1 replies
  • 0 kudos

Resolved! New Phone No Signsl

Hi there, I’ve recently ported my number over on to a new phone and sim (O2 to O2). It has been roughly 36 hours and I still don’t have any data or signal. Could anyone please advise how I can fix this please? TIA Tom

107

Hi I’m getting the error 106 it won’t connect to cellular can anyone help. I’ve called loads of times in an out local 02 shop an nothing seems to be working thank you tara

Taramc by Level 1: Joiner
  • 529 Views
  • 2 replies
  • 1 kudos

Resolved! New Phone

The battery on my Xiaomi Redme Note 10 Pro melted this morning followed by the rest of the phone (this is not a fun experience!) and Argos have replaced it FoC (plus a new O2 sim) and upgraded it to a 11 Pro, which will be delivered in 2-5 days. When...

Password

I don't have a password which is needed to create a new password. How can I create onoe

EAB1 by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Another poor in house signal post

 For few months now our signal has dropped in the house. We can call or receive text unless we are going outside in the street. We both working from home so that’s not ideal! I know there is wifi call option but why we should let them get away with t...

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faborson by Level 2: Apprentice
  • 1310 Views
  • 8 replies
  • 0 kudos

Resolved! new sim hasn't changed to old number

Hello, I recently swapped providers from EE to O2 and entered my pac number in the process but the number hasn't switched over yet

Molltee by Level 1: Joiner
  • 494 Views
  • 2 replies
  • 0 kudos