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Forum Posts

Resolved! WiFi Calling

Hi I’m new to O2 and everything is good apart except I can’t enable WiFi calling on my iPhone XR I have taken all the steps it tells me to do and my software is up to date. It was enabled with my previous provider and it is the same phone. Can anyone...

Freddie25 by Level 1: Joiner
  • 582 Views
  • 1 replies
  • 0 kudos

Resolved! No access to 4G

I have had zero access to 4G throughout the three plus years I have had my iPhone SE. I took a contract out for an identical phone at the very same time for my daughter: she has 4G all day long. What the hell is going on and why won’t O2 sort it out?...

Problems activating mobile data on Apple Watch

Hi just got an Apple Watch and can’t activate mobile data im trying to do it through the watch app , it said it had gone through but then was then just saying activating for 12 days , finally got through to o2 and they cancelled that plan and I’m now...

BobbyXXV1 by Level 1: Joiner
  • 564 Views
  • 2 replies
  • 0 kudos

Apple Watch can’t set up cellular service code 08

Hi i have an Apple Watch cellular series 7 with latest 9.3 iOS and I can’t add cellular service. Gets stuck on page saying I will be sent a text but if not received then call 202 and mention code 08. Now going back and forth between departments and n...

Jojo1979 by Level 1: Joiner
  • 672 Views
  • 3 replies
  • 0 kudos

Resolved! I lost my phone

I lost my phone i need Proof of Barring can you please provide me.Please provide me as soon as possible.Thank you.

Dhaval by Level 1: Joiner
  • 546 Views
  • 1 replies
  • 0 kudos

Resolved! I need proof of usages

I need my proof of usages can you please provide me as soon as possible.Thank you.

Dhaval by Level 1: Joiner
  • 477 Views
  • 1 replies
  • 0 kudos

Resolved! Is Samsung S22 compatible WiFi calling on O2

I am on SIM only, have just bought a Samsung s22, but WiFi calling wont work. Is WiFi calling on Samsung s22 Compatible with O2? Do I need O2 to 'switch WiFi calling on' for this Samsung s22? Or do I need to change networks? ThxFrankcowie**Personal i...

Frank_Cow by Level 1: Joiner
  • 538 Views
  • 1 replies
  • 0 kudos

Resolved! Phone not accepting international calls

We have been in the US for around 4 weeks and for the past two my phone has stopped placing or receiving calls. It does this even when I switch handsets and try to manually change US networks. Roaming is on - my last bill was £380. I have tried calli...

mobile query

my phone has developed a you need a password to get opened, and when i enter it, comes up wrong password, and when i swipe my screen same happens tried a few of my used passwords but same happens, it looks like my phone is locked, but i can"t get log...