Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Apple Watch Reference 14

Hi,My watch data plan isn’t working, I’ve been in the O2 store and tried Customer Services but no luck, just keep getting asked to call 202 and reference ‘code 14’. if anyone can help that would be much appreciated.

Resolved! Unable to receive calls from another network

Since moving from 3 mobile to O2 my wife is unable to call me from her 3 network. is their block and how can it be fixed please. thanks ian

Ianmc1 by Level 1: Joiner
  • 817 Views
  • 2 replies
  • 0 kudos

Resolved! Sim

Hi I currently have a mobile broadband contract with a tiny portable pocket internet box (Alcatel) my contract is due for upgrade and I was thinking of getting a tablet package but would I be able to use the tablet sim in the mobile internet box too?...

Misszjw by Level 1: Joiner
  • 520 Views
  • 1 replies
  • 0 kudos

Resolved! My signal has completely gone!

I have been home all day, just suddenly my signal has gone completely. I have already tried restarting my phone and that has not worked…. Am I the only one ? Please help!

Key28 by Level 1: Joiner
  • 608 Views
  • 1 replies
  • 0 kudos

Resolved! Wi-fi won't connect to my Nokia G11

For the last two weeks I have not been able to connect my phone to my home wi-fi or any other wi-fi network. Setting are all correct but when setting slider button to detect network nothing happens and goes back to grey. Please does anyone have any s...

Jayneway by Level 1: Joiner
  • 1097 Views
  • 1 replies
  • 0 kudos

Resolved! How to unlock phone with no SIM

Hi. I have an Apple Iphone 8 I was given that has no SIM and I dont have access to the account associated with it. How would I go about unlock the device? It is locked to O2 but I am on EE

WiFi on Tube

I'm wondering if anyone can help.I'm trying to use WiFi in the Tube, but it won't connect. It used to work in the past (albeit using my old phone) and I've followed various O2 Technical and Forum advice to connect or reset my connection - including g...

Miked4300 by Level 1: Joiner
  • 562 Views
  • 3 replies
  • 0 kudos

Resolved! Esim ordered and now got disconnected

I have ordered esim to swap my current physical one yesterday, now o2 network got disconnected, no voice, data oe text.i found few posts about this. What is the best way to bring the network back online?

Bubin123 by Level 1: Joiner
  • 1087 Views
  • 5 replies
  • 0 kudos

Resolved! Voice calls cutting off and other party cannot hear me.

We have 2 O2 Android phones in the house and for both we have these 2 problems since Friday:- Calls made get cut off- Other party whether they are the caller or receiver, cannot hear me.Calls made with What's App have no problems.Microphone access is...