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Forum Posts

I’m still disconnected !!

I requested to keep my old pay as you go number to my new pay monthly account ,3 requests already and both numbers have been disconnected for 3 days now ! can you help ! I'm happy to keep my new number ,and if it’s too late can you provide me with a ...

AD_77 by Level 1: Joiner
  • 159 Views
  • 1 replies
  • 0 kudos

Apple Watch series 10 airtime issues

I’m posting here in a last ditch attempt that someone can actually help me! I’m at my wits end, recently upgraded my Apple Watch with 02, received the watch and again like every other time I’ve upgraded my watch I’m having issues getting the airtime ...

EvelynKS by Level 1: Joiner
  • 924 Views
  • 10 replies
  • 0 kudos

Resolved! Issue Adding My Address for Network Status Updates

Hi there,I've recently moved from EE to O2 through Tesco Mobile and am trying to set up my address to receive network status updates. However, I've been running into issues.Here’s what’s happening:I log in, go to add my place for updates, and enter m...

Shannmj by Level 1: Joiner
  • 381 Views
  • 3 replies
  • 0 kudos

Unable to transfer from old iPhone to new iphone

I recently upgraded from an iPhone 12 to a new iPhone 15 but can’t transfer from old phone to new phone. Can anyone tell me how to do it please?I followed the instructions on both phones to set up but it got so far and then just kept saying updating ...

JK1803 by Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

Resolved! esim

HiHave my upgraded S24 FE and transferring everything over.I have no QR code for the esim and no plan pre-loaded to my phone?Where do I link the esim?thanks

Lisa_1972 by Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

Resolved! Pac code

Hi need my pac code pls

Msyy by Level 1: Joiner
  • 178 Views
  • 1 replies
  • 0 kudos

DELIVERY OF MY PACKAGE

Dear O2, I am writing to inform you that I have not received my package. I was expecting it after 4 PM today, so I returned home from university and checked my door, but there was no package. I also checked with my neighbors, but no one has it. Could...

53 by Level 1: Joiner
  • 225 Views
  • 3 replies
  • 0 kudos