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Forum Posts

Resolved! Reward top up

How to i add my reward balance to my o2 credit balance

Jowe123 by Level 1: Joiner
  • 408 Views
  • 1 replies
  • 0 kudos

Can’t log into app

Hi - I can’t log into the app. I get the message “oops something went wrong. App is not available to you yet “

James0071 by Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos

Al shamel??

I was setting up a Mesh wifi system via an app today when I noticed that my Service provider is listed as 'Al shamel International Holdings Co K.S.C'. Obviously I'm with O2, but I'm extremely worried that I can find very little about this so called S...

Resolved! Virgin - o2 Merge - SIM Problem

Hello, Same as everybody else, I received notification that my virgin plan would be switched to o2 a while ago. I decided to stick with them as I was being given 4x the data I was on with Virgin and the plan was cheaper so I thought why not. Over a w...

Resolved! Unlock code

Where can I get a unlock code for my Galaxy S6 and S8?

Gary18 by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Resolved! Phone scam

I have been scammed into paying for a I phone and been in touch with 02 who said that fraud would contact me as this was last week why have I not been contacted yet

Malc28 by Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos

Resolved! France

I'm visiting France soon, do I need to tell O2 and will I be charged extra for Calls/Texts?

FrD by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Resolved! Calls keep dropping out

Hi, everytime I receive or make a call from home the call cuts out after about 20 seconds. I have checked for any issues in my area and it has been saying there is an issue with a mast near me for 3 months now. I have a three year monthly contract ti...

Charly777 by Level 1: Joiner
  • 1264 Views
  • 3 replies
  • 0 kudos