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Resolved! Disney + add on

Hi, I cant seem to activate my disney + add on! it just keeps saying the same thing:"There was a problem activating your subscription.To start streaming, try activating again, if the problem persists, contact your service provider." It just keeps doi...

Resolved! Transferred across from BT on 06/06/2023 can’t receive texts or incoming calls

Please can someone help me? I’ve transferred both mine and my wife’s numbers over to o2 from BT after seeing your advertised roaming data in Europe where we are holidaying next week. We transferred over 2 weeks ago, gave our PAC codes and although ou...

Swapping number

Received my new phone on Saturday after a week of getting messed around after the first one went missing. Had no service on the phone whatsoever since Saturday, today my old Vodafone number should have been transferred over by 6pm now currently witho...

Resolved! New phone set up

Hi, I am on a monthly sim only contract and I have just ordered a new I phone 14 from 02 on a new 3 year contract. The phone arrives tomorrow and I don’t know if I just use the sim I have now in the new phone or I get a new sim. Can you help?

Resolved! Dara usage abroad not updating

Hello,I’m currently on holiday in France, using my data roaming package. I want to see my usage to make sure I stay within the 25G limit, but my data usage doesn’t seem to include the roaming abroad. It doesn’t change from one day to another and stay...

How do i unblock a private number that i didn't block in the first place?

Somehow my doctors private number has become blocked and i can't receive calls from them.How can i unblock it?It won't let me.

Resolved! I want to cancel my phone plan

Not used i want to cancel how can i do?

how do I get a list of he phone numbers I have called in the past

I have tried to find the list of numbers I have made calls to over the last month, but all I can find is the charges i have incurred for making them. I need to find a number called on aparticular day, that has fallen off my recent call logs on my Iph...

APN settings for Poco X3 Pro?

Hi, I'm new to O2 having just moved from Sky Mobile which always got an excellent signal in all of my usual haunts. Sky of course use the O2 network so I'd expect similar if not better reception? However, I have no signal at all in some places and ve...

Resolved! confirmation email or text of password change has not been received

Just transferred from Virgin mobilconfirmation email or text of password change has not been received

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