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Updated Address, but new Contract has old address.

Hi, I have just updated my O2 address to my new property as I'm also trying to upgrade to a SIM Only contract. The only problem is that my account's address has now changed, but the new generated contract keeps showing the old address. I obviously do...

SuperSerg by • Level 1: Joiner
  • 707 Views
  • 3 replies
  • 0 kudos

Travelling in Thailand - need phone unlocked

Hi, I am currently traveling in Thailand and need my phone unlocked so I can use an e-sim. I need this immediately as I currently can't use my phone. Please can someone help. Many thanks,

Jrbroom1 by • Level 1: Joiner
  • 851 Views
  • 2 replies
  • 0 kudos

4g

I have been transferred toO2 by VirginWhy have you switched of my 4G service I had this service from Virgin before they transferred my account and service toO2?

Johny47 by • Level 1: Joiner
  • 613 Views
  • 4 replies
  • 0 kudos

Resolved! Call forwarding is not working from Morocco

I have set call forwarding from Morocco and people in the UK get a "dead" tone. This service should work internationally. I took the phone off aeroplane mode to do this, then reapplied aeroplane mode. Everything I have read said it should work as it ...

LiamDrDo by • Level 1: Joiner
  • 461 Views
  • 1 replies
  • 0 kudos

Resolved! Reward top up

How to i add my reward balance to my o2 credit balance

Jowe123 by • Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

Can’t log into app

Hi - I can’t log into the app. I get the message “oops something went wrong. App is not available to you yet “

James0071 by • Level 1: Joiner
  • 305 Views
  • 1 replies
  • 0 kudos

Al shamel??

I was setting up a Mesh wifi system via an app today when I noticed that my Service provider is listed as 'Al shamel International Holdings Co K.S.C'. Obviously I'm with O2, but I'm extremely worried that I can find very little about this so called S...

Resolved! Virgin - o2 Merge - SIM Problem

Hello, Same as everybody else, I received notification that my virgin plan would be switched to o2 a while ago. I decided to stick with them as I was being given 4x the data I was on with Virgin and the plan was cheaper so I thought why not. Over a w...

Resolved! Unlock code

Where can I get a unlock code for my Galaxy S6 and S8?

Gary18 by • Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos
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