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network issues - very low signal

Hi All, I noticed a few weekks ago (when my home internet went down) that I have a very weak signal - 1 or 2 bars at best. This doesn't seem to change regardless of where I'm at. I reported it to O2. They replied to say there was a faulty mast. They'...

New sim not working

I’ve moved from sky to O2, sim came today. Put it in, tried to text SWAP to 20220 and the text has bounced back. Phone saying no sim.

Resolved! Porting mobile number from EE to O2

Hi,I received a text from O2 this morning to say that my mobile number had been ported to O2.Although I can now make outgoing calls from my phone anyone calling me is put straight through to my old EE voicemail. When I phoned EE they said that it app...

Unable to make calls while roaming.

I was able to make calls up to lunch time today and after that I now only hear the bundle call message then I get a disconnect. I tried multiple local networks + data connection works. any ideas?

Sim card not working emergancy calls only

Sim not working

My Phone is broken and I cannot sign in to Myo2 because it wants to send my phone a code to sign in.

I recently have broken my mobile phone and I want to log on to Myo2 to sort out either getting a repair or getting a new phone. I cannot log in to Myo2 account as every time I try to log in it wants to send a code to the mobile that is currently brok...

Issues with roaming

When abroad is america difficulties with maintaining signal and Internet access, phone is saying that there is Internet connection despite showing 4G or 5G

IP Adress

I am getting an error message which states that my IP Address is located outside the UK/Isle of Man, can this be changed?

O2 Mistake has left me with no signal

Hi, So I have had a O2 pay monthly sim only contract for a while now and on Monday I decided I wanted to purchase an iPad with a monthly plan as well as some accessories. So, I called up O2 and the person on the phone placed my order, all is well. Th...

No signal/mobile data not working

Hi, I have had no signal now for three days which is greatly impacting on my ability to do my job as I need my phone to do that. I have been unable to make or receive calls/text messages or use my mobile data. please help.

O2

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