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Forum Posts

Resolved! Esim

I have just received my second O2 SIM and want to install the new number on my phone as an esim, can anyone advise me how this can be done?

Jonesy27 by Level 1: Joiner
  • 613 Views
  • 3 replies
  • 0 kudos

No longer able to send or receive texts

Since being switched from Virgin to O2 i can no longer send or receive text messages. Has this affected anyone else?

jo6 by Level 1: Joiner
  • 5112 Views
  • 6 replies
  • 0 kudos

Resolved! Number not migrated

I have just switched to O2, sent in the PAC to O2, the ph was showing no service this morning so I assumed my previous provider had cut my service, number had been ported. I swapped in the O2 sim and I do not have my old number. How do I sort this? T...

Why2 by Level 1: Joiner
  • 821 Views
  • 3 replies
  • 0 kudos

Resolved! Scam

Hi, I need to voice call 02 could you please help me with a free number please.

Woody6 by Level 1: Joiner
  • 422 Views
  • 1 replies
  • 0 kudos

Number Port problem

Hi all...I moved from Plusnet to O2 last week (as Plusnet is closing down)........and got a PAC code to port my number over. This mostly happened on 6th July, but it appears it's not completed properly........most stuff seems to come to my 02 phone, ...

MK123 by Level 1: Joiner
  • 1432 Views
  • 7 replies
  • 0 kudos

Migration from Three to O2 - still no data after weeks

Hey,Hoping someone here can help me or an O2 support expert can assist.I was a trouble free Three mobile customer a few weeks ago, but then our mobile network accounts were moved to O2. We were assured this would be seamless.Last Monday afternoon the...

NJH08 by Level 1: Joiner
  • 817 Views
  • 3 replies
  • 0 kudos

Resolved! Direct debit change

Been informed by bank that a new direct debit is being set up, o2 haven’t sent me any info as to this happening. Can you confirm this is the case?

Octopus1 by Level 1: Joiner
  • 2570 Views
  • 3 replies
  • 0 kudos

Resolved! Unknown caller and no 4G

I've tried customer services umpteen times and they have been unable to solve 2 problems I have with O2 at the moment. I upgraded my contract and changed from a 4G sim to a 5G sim but in doing so my phone has been unable to keep 4G.. I'm not in a 5G ...

biggles911 by Level 1: Joiner
  • 2725 Views
  • 14 replies
  • 0 kudos