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Forum Posts

iPhone 14 5G connection problem

My wife and I both have iPhone 14s running 17.5.1 IOS. When I am connected to a wifi network the phone works perfectly. When I have a 4G cellular connection the phone works perfectly. However, if the phone auto-connects to a 5G signal, then I can get...

WoosDad by Level 1: Joiner
  • 457 Views
  • 2 replies
  • 0 kudos

Porting

Could someone explain in simple (for dummies) terms what this means? Been waiting for my number to be ported over now and it’s been nearly 2 weeks!! “Your port in is placed and was locked also for the date 01-Oct-2024, Now the original port order req...

Steph_p96 by Level 1: Joiner
  • 388 Views
  • 6 replies
  • 0 kudos

Resolved! Lost phone

I lost my phone and the insurance company took them two days to send me that they require these two from you:Proof of Barring - Document from Network Provider showing date device barredProof of Usage (Up until the incident date, based on the IMEI , n...

BK7 by Level 1: Joiner
  • 812 Views
  • 9 replies
  • 0 kudos

Resolved! How to retrieve old texts

I need to find a builder's quote from old messages on my iphone. These would have been in July or August 2024.

Cook by Level 1: Joiner
  • 311 Views
  • 2 replies
  • 0 kudos

Number port

8 days later number still not ported 

Craig7710 by Level 1: Joiner
  • 173 Views
  • 1 replies
  • 0 kudos

data

Hi my phone recentley died, i have a spare phone i have put my sim card in , it wont connect to wi-fi ive done a bolton and its used it help

Mick6672 by Level 1: Joiner
  • 191 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch error code 10

Hello, it’s now been over a week that I haven’t had any cellular connection on my watch. ive called o2 maybe 6/7 times now.from these forums I’ve worked out that all O2 need to do is reset the E sim on my phone.ive been told three times now that they...

Ackroyd by Level 1: Joiner
  • 652 Views
  • 5 replies
  • 0 kudos

Apple watch Esim No Sim No Connection

Hello, hopefully someone can help When trying to turn my cellular on my apple watch it says no sim and no connection. When trying to access it through the o2 app it says "something went wrong" and when i try to set it up through the watch app it trie...

Apple Watch 08 Error

Two weeks in and numerous support calls and messages and I am still stuck with error 08 setting up the Apple Watch. Every time I make contact I am told it has been passed on and someone will be in touch. I then received an official reference and to a...

DC777 by Level 1: Joiner
  • 539 Views
  • 5 replies
  • 0 kudos

Text message

Can't receive international text messages 

Chief1 by Level 1: Joiner
  • 143 Views
  • 1 replies
  • 0 kudos