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Forum Posts

sim card problems

Hi my name is stephen i have a problem with my 02 sim card phone number *********** i cant make or receive phone calls or text messages [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Vader10 by Level 1: Joiner
  • 160 Views
  • 1 replies
  • 0 kudos

Resolved! Multi sim

HiI have a sim with yourselves and I have another tablet device, can I get another sim with the same number that I can use in the tablet?

Continual overcharging

I am every month being overcharged but o2 and everyone I have to ring them. They continue to tell me it is now sorted but it never is.How do I get them to actually do something

Wallypara by Level 1: Joiner
  • 149 Views
  • 1 replies
  • 0 kudos

Unable to receive calls or texts

I am unable to receive calls or texts for 2 months now. customer support are no help and it has been "escalated" multiple times.I can still call out use mobile internet and send texts.when people call me it says the number is invalid. I have full net...

Matty5 by Level 1: Joiner
  • 817 Views
  • 5 replies
  • 0 kudos

Phone not connected to provider

HiI have been with you for some time. Today i receive 4 emails to say changes I had requested have been made to my account. I have not requested any changes and now my SIM is not working. I joined 02 as part of my Virgin media broadband agreement. I ...

LucyAH by Level 1: Joiner
  • 287 Views
  • 2 replies
  • 0 kudos

Resolved! I need esim

Hi I have a physical sim and I need to move to eSIM. Can’t find any options. Please help

Thagri by Level 1: Joiner
  • 487 Views
  • 2 replies
  • 0 kudos

Scammer

I kept getting emails saying my accounts anti virus needs renewing and my account has been frozen. It says it’s from virgin/o2 I have anti virus cover from someone else