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Resolved! Phones stopped receiving emails.

We have two phones recently transferred from Virgin. Until today they appeared to be working fine but suddenly we are not receiving emails on either of our phones. Both phones are linked to our Virgin account and this is happening to both phones and ...

KdSUD by • Level 1: Joiner
  • 1406 Views
  • 4 replies
  • 0 kudos

Unknown number on ALL incoming calls

I've been migrated over from virgin and now ALL incoming calls are unknown numbers. I've had a new sim, called customer services numerous times to be told everything was set up right on their end and taken my phone in store as requested by customer s...

How do I get new sim card holder?

Just bought Motorola G13 and currently have a Samsung SM-J510FN but Curry's say sim does not fit and I need a new holder. Can anyone point me in the right direction please? Many thanks T

Taff_D by • Level 1: Joiner
  • 2062 Views
  • 14 replies
  • 0 kudos

Help with codes

Hi there,My name is Nicola Scott. I am trying to reset my security question as it is saying I have got it wrong. However, when I tired to do this, is sent a code to my phone. My phone has been stolen which is how I discovered I didn't know the code! ...

N-Scott by • Level 1: Joiner
  • 705 Views
  • 5 replies
  • 0 kudos

Resolved! How can I contact customer services.

How can I contact customer services online? Since transferring from Virgin I can't make or receive calls and the website is absolutely useless. I can't call any numbers including 202.

TR3 by • Level 1: Joiner
  • 755 Views
  • 2 replies
  • 0 kudos

4G calling and Wi-Fi calling

Hi there, Received a text message from O2 this morning saying that 4G calling had been disabled for my phone. Also noticed that Wi-Fi calling, which had been working after my move from Virgin on 1st Aug, was also not working. If I try and enable Wi-f...

ukcduri by • Level 1: Joiner
  • 449 Views
  • 1 replies
  • 0 kudos
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