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Forum Posts

O2 sim won't work in US on Oppo phone

I'm presently in the US using an Oppo A96 dual Sim phone. The other sim is a Three Payg. When I arrived both connected to T mobile but had no 4g coverage so I couldn't get online. After a lot of work I got the 3 sim to connect to Verizon and 4g but t...

Can't login on the desktop site

I've not been able to login my account on the desktop site for months. Every time I enter my login details it says it's sent a text with a code to my phone but the text never arrives. Does anyone have aa solution for this? I've tried multiple browser...

Dazza76 by Level 1: Joiner
  • 537 Views
  • 10 replies
  • 0 kudos

Ordered eSIM in error

I’ve just changed my contract package and ordered an eSIM in error as my phone is incompatible - what should I do?

Rubyred99 by Level 1: Joiner
  • 248 Views
  • 4 replies
  • 0 kudos

Resolved! Is RTT available on O2

I have no voice now and understand that RTT makes use of text in a phone call . is it available on Pixel 8 and O2

Esim

Hi, my wife has taken a sim only contract out this morning - she used my phone to do it , she got an eSIM but it’s on my phone! Can you cancel it so I can put it on her phone and mine is back with my own provider. Currently my phone is operating as h...

Gaz70 by Level 1: Joiner
  • 218 Views
  • 2 replies
  • 0 kudos

insurance claim

I have submitted an insurance claim for my device attached to the number [edited]. Unfortunately the dpd courier was unable to collect the device on 15th October. I want to continue the claim and rearrange a new collection date asap. [Mod edit: Pleas...

Char_95 by Level 1: Joiner
  • 170 Views
  • 1 replies
  • 0 kudos

Resolved! E-SIM set up

Hi, currently in Australia travelling and have a UK phone number and sim card with me. Recently just dropped and lost my phone in the sea what had my UK sim card in it. Bought a new iPhone now and wondering if I can set up an E-SIM with my UK phone n...

Kieron2 by Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos

stuck on pin screen

stuck on pin screen didn't setup a pin and default doesn't work

Angela63 by Level 1: Joiner
  • 190 Views
  • 3 replies
  • 0 kudos

Resolved! Call from O2 about change of SIM

Hello I have had a call today from someone claiming to be O2 (based in India I think) saying I need to change my SIM card?What is this about? I am concerned it is a scam.

CarolineY by Level 1: Joiner
  • 10348 Views
  • 8 replies
  • 0 kudos