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Forum Posts

Sim not Provisioned

Hey, I've inserted my Sim that came in the mail yesterday and left it 24 hours but its still saying Sim not provisioned. I can't call you to sort this out since the phone won't work and don't have access to a phone line so can someone please activate...

Resolved! No data use in Spain

Hiarrived in Spain yesterday from U.K. and simply can’t connect to internet outside of apartment wifi

Joe221 by Level 1: Joiner
  • 944 Views
  • 3 replies
  • 0 kudos

Caller unknow.

After transferring from Virgin media to O2, with the same phone and number, but a new sim, every call I receive comes up as caller unknown, even calls from my contact list.

AnnieF by Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

No SIM Card - No Service Message Appearing on Phone

My Phone has been running down very quickly for 3 days and now I have a message at the top of my phone indicating that there is No Sim Card - No Service? My bill paying is up to date with the next one coming tomorrow? Is there a problem with the seri...

CMCI by Level 1: Joiner
  • 446 Views
  • 2 replies
  • 0 kudos

Internet connection

I have payed my phone bill and I now have no internet connection it has gone from 4gto 3g .been like this for nearly a week .

Lisa-2023 by Level 1: Joiner
  • 355 Views
  • 2 replies
  • 0 kudos

Regarding my refund

dear teamMy name is Ashish. I purchased iPhone 14 pro max and also sim with both contract based. So after date of purchased on 13th date of purchased I have return iPhone and sim and I get refund on that date but I didn’t get refund 1 instalment amou...

1Ashish by Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

Resolved! Cutting phone calls

Good morning. I have issue with making phone calls. The calls are cutting out in the start. Like there is no signal. There is the "call ended" info in the end.

Kaska by Level 1: Joiner
  • 515 Views
  • 3 replies
  • 0 kudos

My O2 not letting me log in

Hi there im trying to log in to my o2. But everytime I try to see my bill, it re asks me to login and when I am, it says my mobile number is attached to another account? And doesn’t let me through? Any ideas?

Amzym26 by Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos

Resolved! Random Internet searches...

Is it possible to have random searches on your Google chrome / Internet explorer? Even websites you know you haven't searched for?

Mommyof1 by Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos