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Forum Posts

Calling fault with particular number

Have an issue with my pay monthly sim. Everything looks normal. When I make or recieve calls the call connects but I can't hear them and they can't hear me. Other Sims work just fine in the phone. Went into the O2 store and got a new sim, transferrin...

Tom87 by Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos

apple watch 8 ultra

when i got my apple watch and phone i set up a plan for the watch but i cannot get it activated tried going into O2 shop but no help can anyone help

Resolved! Complaints email

Can someone please help me with an email address to make a complaint? I want to write to o2 but not write a letter! Thanks

Resolved! Is this contact from O2 - new sim sent by ID mobile

I think I might have been scammed.Received several calls from phone +44 161 524 3604 & +44 20 863834. They said they could offer me a better monthly contract rate, they confirmed they were calling from O2 and they had my details which they read to me...

emb60 by Level 1: Joiner
  • 3154 Views
  • 4 replies
  • 0 kudos

Resolved! change tariff after just changing and making a mistake with the data

i recently upgraded to a new tariff a few days ago and didnt realise i was lowering my current data allowance and now am on a 1gb tariff instead of my normal unlimited data plan and i was wondering is there any way to change to the unlimited plan eve...

tomc1 by Level 1: Joiner
  • 642 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t add data plan to Apple Watch

I ordered an Apple Watch Ultra a month ago, along with a data plan. After adding the data plan during setup, for 3 weeks it was stuck on “activating” - seems to be a common problem from reading these forums. I reset the watch a week ago, not particul...

Nick2311 by Level 1: Joiner
  • 1149 Views
  • 1 replies
  • 0 kudos

O2 Wifi calling works only intermittently

Can anyone help with advice on how to get 02 WiFi calling to be more reliable? What are the best configuration settings to have on the iPhone13 to get it to work reliably? I have an iPhone13 on which O2 Wifi calling works only intermittently. My wife...

Resolved! Nearly new phone

Hi I recently upgraded to a nearly new I phone 14. It’s been a week and I’m yet to get going with it yet as it keeps turning itself off! Can somebody help please?

Vic500 by Level 1: Joiner
  • 750 Views
  • 3 replies
  • 0 kudos