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Forum Posts

No data but calls still working

Hi I have no 4G or internet unless on Wi-Fi but my calls are still working. I have taken all the steps advised but it still isn’t working. Thank you.

Imei barred

I had my ipad stolen while on holiday so reported it to 02 and ordered a new one which arrived the following day, then the same day my phone stopped working saying "sim not activated on network". I phoned 02 who sent a new sim for both my phone and t...

Scholey by Level 1: Joiner
  • 755 Views
  • 1 replies
  • 0 kudos

Strange fault

Hello When I receive calls from certain numbers my phone rings but the person calling cannot hear me, and I have to call them back and the call works fine. On investigation the person calling hears no ringing and their phone does not show that the ca...

RedGed by Level 1: Joiner
  • 673 Views
  • 3 replies
  • 0 kudos

Resolved! I watch ultra failed

I recently returned from holiday.while there I wired my 4 month old Apple Watch ultra in the poolfor about half an hour and it went weird!did the expel water and then it went wrong and the SOS alarm kept going off.I let it run out of charge left it a...

RayC-71 by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Change of my first name and DOB

Hello, Two of your advisers over the telephone said my name and DOB will be changed, but this action has not been taken yet? Thank you. Ana DOB: [Removed]

Anakva by Level 1: Joiner
  • 338 Views
  • 1 replies
  • 0 kudos

Sim not activated for 10 days and waiting

I upgraded my iPhone on 8th Sept, and ordered a new SIM as I wanted 5G. The sim still hasn’t been activated. I have called the call centre twice, who advise there is an error and keep asking me to wait in periods of 5 days …. I am without a phone it’...

LW11 by Level 1: Joiner
  • 464 Views
  • 2 replies
  • 0 kudos

OTP

I am abroad and I am not receiving an OTP password from an EU mobile.

gac by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Resolved! Call: Fraud or Not

Hi. I understand this is perhaps not a technical call, but there was no logical selection for the question.Today, I received a phone call on my mobile from an 07451 283174 number. They claimed to be offering me a cost reduction in my monthly plan. I ...

19dc60 by Level 1: Joiner
  • 8016 Views
  • 2 replies
  • 0 kudos

Resolved! IMEI Block

Hi EveryoneMight be a bit of a tricky one this but i'll try and explain as well as i can.I have had an iPhone 12 mini for a few years now purchased direct from Apple. I have a sim only with O2 which was working fine with my 12 mini. Around 2 months a...

dbone83 by Level 1: Joiner
  • 3583 Views
  • 7 replies
  • 0 kudos