This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

No wifi or network for the last week

My husband and I are both 02 customers..we have had no wifi or network for the last week. We have a 5 year old child and have no way to make emergency call. We cannot recieve or make any calls. Please could you look into this. As a matter of urgency....

Hi

How I get rewards information regarding entertainment?

Akshay by • Level 1: Joiner
  • 261 Views
  • 1 replies
  • 0 kudos

Wifi connection on London Underground

Hi. I have recently been transferred from Virgin Media to O2. I now have an O2 sim in my One+ 8T Android phone but cannot connect to o2 on the London Underground.Any suggestions, please? Four of your stores have so far been unable to solve this.

Markk by • Level 1: Joiner
  • 2221 Views
  • 12 replies
  • 0 kudos

Data abroad

My son is on a trip to Paris with the school but his o2 network isn’t working so I can’t contact him

Walk3r by • Level 1: Joiner
  • 417 Views
  • 2 replies
  • 0 kudos

Signal drops off

Why does all 4 of my o2 sim accounts keep dropping off during a phone call, my line goes silent for 8 to 15 seconds and then comes back on meanwhile I’ve missed part of a conversation. This has been happening since way last year and I’ve reported it ...

Andyoni1 by • Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

Resolved! Fuertaventura

Travelling to Canaries tomorrow Do I need to change anything in my settings etc.?

Liz18 by • Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

checkout

I have an order in my basket.I have confirmed everything but it won't get past this stage to complete the checkout procedure.Keeps returning to review order

GaryAS by • Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos

Phone is unable to send or receive calls

Since being moved from Virgin to O2 I have been unable to send or receive calls. The phone shows it is on the O2 network and can receive texts but not calls. I have checked the SIM settings and the IMI status is "not registered". I visited an O2 shop...

Resolved! Finish Contract

I'm out of contact now and want to port my number to a new network. Will this automatically cancel my contract when it ports over? I'll be cancelling my direct debit as well.Many thanks for your answerMartin

Marty303 by • Level 1: Joiner
  • 381 Views
  • 2 replies
  • 0 kudos

Service

Unable to make calls

Pitta by • Level 1: Joiner
  • 268 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top