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Spend Cap issues over short messages. to friends

Hi In the past few months I've been charged extra for certain messages. My Spend Cap was reduced from £5 to £O. Today I tried to send messages to 2 acquaintances. The texts were not forwarded. Is this related? No pictures, no emoticons There is a con...

HELP

I can't get hold of O2 the number isn't working when I call it from my O2 number - just so silent after I complete the automated services then eventually hangs up. Its urgent I speak with someone please let me know how I can do this ASAP

Resolved! How to retrieve a voice mail

Hi I tried to add a password to my voice mail or I can see if I have any I enter a password and it just says unable to connect can someone help please and also I don’t seem to be receiving all messages I still have some come through to my old phone b...

Resolved! Phone Replacement after repair

me phone replaced after repair. Just opened the package and the device got small hairline crack can i get it replaced or repaired still if it arrived faulty?

Resolved! Unfreeze (MCK) code for my Samsung GT-S5620 O2-locked and frozen device

Please can someone tell me the unfreeze (MCK) code for my Samsung GT-S5620 O2-locked and frozen device? Background. Spoke with O2 Customer Services as old backup phone (2015) sim had died -> directed me to go to O2 shop. Shop sold me new SIM so that ...