Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Internet not working

Can someone explain what is going one with my internet????????? I have called O2 many times and make complaints about my internet. This is getting ridiculous now and I’m going to cancel my contract. I’ve got full signal and the internet still not wor...

Internet1 by Level 1: Joiner
  • 500 Views
  • 2 replies
  • 0 kudos

Husband and I are abroad and cannot phone each other

We are in Florida, can telephone home to family in the UK, but if we try and call each other out here, it either gives the engaged tone or says the call can’t be connected. We have not blocked each other by mistake and have reset our phones. Please h...

Fiona1313 by Level 1: Joiner
  • 816 Views
  • 4 replies
  • 0 kudos

Resolved! Voicemail and notifications

I have received voicemail without my phone showing any incoming calls, and if I am on a call, don't receive notification of another incoming call.

LiamCat24 by Level 1: Joiner
  • 614 Views
  • 1 replies
  • 0 kudos

Apple Watch Ultra - no data connection

Since transferring my O2 plan to a new Apple Watch Ultra (from an older watch), I've not had a data connection. On raising the problem, I was provided with a new eSim for my iPhone but that has not fixed the issue. Does anyone know what the fix is as...

Caller ID Unknown

Hi all , I'm new to the community , hope everyone is having a good day. I am having a problem with my new iphone 14 ever since I was sent 5g sim by o2. Everytime my phone drops on to 3g , anyone that dials me , I will get caller id Unknown even thoug...

yas1 by Level 1: Joiner
  • 785 Views
  • 2 replies
  • 0 kudos

Iphone 14 and new sim - no caller id

I have 6 new iPhone 14 and new sims - these are existing 02 numbers ported to new sims as we got ne handsets. Signal keeps dropping out and often show no caller id despite the numbers in the contacts. this is happening nationwide not just one area. A...

No service

I cannot connect to a signal and turned it off and on

Hollie23 by Level 1: Joiner
  • 305 Views
  • 1 replies
  • 0 kudos

Resolved! requested to keep old number for new volt service on virgin media

Joined virgin media volt with the understanding id keep my old 02 mobile number....this has not been the case as old number got cut off so im now left with a new number i dont want(lost all the credit i had on my old number)...been phoning 02 since l...

kerrieb1 by Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

Resolved! Moved from EE

I have moved from ee today & any calls from my ee friends go straight to answer phone why is this please

Ness1 by Level 1: Joiner
  • 488 Views
  • 2 replies
  • 0 kudos