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Forum Posts

Resolved! Cannot access Twitter (X) when not in my home

I cannot access Twitter (and some other App) as soon as I leave my home and am off my own WiFi. Regardless of whether it shows 4G or 5G, I just get the message 'Tweets are not loading right now’. Anybody else experienced this problem?

David56 by Level 1: Joiner
  • 1901 Views
  • 4 replies
  • 0 kudos

International call

It is not letting me make international calls

NK23 by Level 1: Joiner
  • 273 Views
  • 1 replies
  • 0 kudos

Resolved! Wi-Fi calling

When I try to turn on Wi-Fi calling on my iPhone it says I need to call o2 to enable the service - not sure which number to call. if I go via the O2 app it says the service is already enabled, but it is not in the phone. This used to work when before...

JCS_El by Level 1: Joiner
  • 521 Views
  • 2 replies
  • 0 kudos

Account Access

Good afternoon, I can’t connect to my account. But I am registrered since 5 days. Could you check why the website and the app don’t work?Thank you

ASSA by Level 1: Joiner
  • 312 Views
  • 1 replies
  • 0 kudos

Very poor signal strength

Having checked the network on your site it says signal strength is Good. However I have either 1 bar or sometime no bars on my phone and call clarity is dreadfull

No network connection

My phone is not receiving or allowing calls. Says no network connection

Signal not working during certain time of day.

Hi.Myself and a few others on the network have an issue where we lose signal during busy times of the day (specifically lunch rushes or Saturdays). Our phones will say we have 4G or 5G but nothing loads.Usually happens between 12pm - 2pm on weekdays ...

Cherebi by Level 1: Joiner
  • 530 Views
  • 1 replies
  • 0 kudos

How do I get to actually speak with a person at O2

I have been charged for a devise plan that is already fulfilled for about a year.I have 2 accounts with 2 different emails and can only access one as, despite 02 saying an email has been sent, I have not received an email with my password reset link....

RowanAsh by Level 1: Joiner
  • 1452 Views
  • 4 replies
  • 0 kudos