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Forum Posts

iPad

I have purchased a new iPad with an eSIM and cannot transfer the data from my old ipad why [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

My connection is deactivated

HiIm Currently in Sri Lanka and my I can’t get my SIM card activated. It used to work but now I there’s no connection and I don’t get text messages to get the activation code. please assist. thanks

Mahiru by Level 1: Joiner
  • 108 Views
  • 1 replies
  • 0 kudos

Resolved! I can't send messages it's disabled

I need to activate messages to be able to send and it tells me that it is only for those over 18 years old. Please contact you. Can you activate my number to send messages? I need to answer to verify a web page and they send me this message! Por favo...

Jesyca_28 by Level 1: Joiner
  • 127 Views
  • 2 replies
  • 0 kudos

Ultra 2

Hi there got a ultra 2 from curry’s a week ago, tried Adding the cellular plan a week ago later and still no text from o2just a code on watch app saying 08 for one line and 26 on other line

Wiggler1 by Level 1: Joiner
  • 79 Views
  • 1 replies
  • 0 kudos

Unusual battery life/drain

I am writing to share my Wifes experience with switching from a contract to a SIM only plan for my iPhone 8+ and to seek some advice and insights from the community.During the conversation with the O2 representative, She was asked twice about the bat...

Croz by Level 1: Joiner
  • 1762 Views
  • 6 replies
  • 0 kudos

no network bar or hotspot available on my new esim

I've just downloaded and scanned my new esim and i can't hotspot and there's no service bar, I've just changed my tariff with you from a physical sim card and to do this i scanned a QR code please help

hhbrown by Level 1: Joiner
  • 100 Views
  • 1 replies
  • 0 kudos

Resolved! RCS on iPhone

I was thinking of joining O2, but hear they don’t have RCS messaging enabled for iPhone. I use messages for my Apple Watch (WhatsApp has no app) so need it. does anyone know if they plan to introduce it?

OII by Level 1: Joiner
  • 1409 Views
  • 1 replies
  • 0 kudos

Resolved! MMS messages

How do I retrieve or view a MMS message I sent in May and was charged for? Thank you

Jamie65 by Level 1: Joiner
  • 73 Views
  • 1 replies
  • 0 kudos

Can't make calls or receive them

I can't make calls nor receive them and when checking network says they are carrying out technical issues till Tuesday so I'm with out a phone and I'm on contract and had no idea this was going to happen I think it's terrible and I want a refund!! Wh...

Rocshelle by Level 1: Joiner
  • 155 Views
  • 2 replies
  • 0 kudos