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Odd SIM Status

My wife and I have, in the last week, bought new Galaxy S23 phonesMy wife upgraded from a Galaxy S10, which had trouble with roaming in the USA and I upgraded from a Galaxy S20FE, which was physical damagedWe both used the automatic transfer of data ...

DJC1961 by • Level 1: Joiner
  • 666 Views
  • 1 replies
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Trying to upgrade to a new phone - code limit reached because of a page error at the end of checkout

So, as the title says. After trying to pay for a new phone upgrade on the O2 website via browser I've been given a code limit reached because whenever I go to complete the checkout page, it takes me to a "looks like something went wrong page" and hav...

Ann7 by • Level 1: Joiner
  • 733 Views
  • 2 replies
  • 0 kudos

Phone blocked by o2

My elderly father has been without a phone since 25/10/23O2 blocked this it has been sent away to Samsung and they confirmed they cannot do anything as this is blocked.We have have been into the store 5 times tried 3 different SIM cards but does not ...

Long delays in receiving text messages

Hi. I am new to this forum. Over a number of weeks I have noticed that text messages from my friends may take up to 24 hours to be received by me. Has anyone else. noticed this?. Thanks. R.

Porting problems - PLEASE HELP

Hello, My migration from Virgin to O2 failed on the 17th October. No one from either company thought to tell me it had failed. Instead they thought it was okay to discontinue my number on the 30th October without warning leaving me uncontactable to a...

Davros by • Level 1: Joiner
  • 1749 Views
  • 3 replies
  • 0 kudos

Apple Watch Code 08

As many others have posted, I am trying to set up my cellular contract on my new Apple Watch SE, but all is get is the ref code 08, and nothing happens. No text to confirm it's being set up, and no service. It's been two weeks now. Customer Service h...

timg83 by • Level 1: Joiner
  • 2661 Views
  • 16 replies
  • 0 kudos

Calls and messages in France

I am in France and not able to call anybody or send messages I do have internet access though? When I changed to o2 pay as you go I kept my old phone number but my phone is still showing the original number and it won’t let me change it. It was worki...

Toots1 by • Level 1: Joiner
  • 1161 Views
  • 6 replies
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Resolved! Galaxy watch 6 classic

I currently have a S21 ultra and a galaxy watch 3 which are paired. I am looking at getting the Galaxy watch 6 classic 4G and am wondering if it has its own number which can connect to my phone or if it will have a separate number?

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