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Forum Posts

I have no mobile data

I have just swapped my phone to an I phone 15 pro and now I have no mobile data. My normal network works fine sending sms messages and making calls, but I can’t use anything that requires mobile data such as internet access. How do I fix it?

Kieran_- by Level 1: Joiner
  • 781 Views
  • 2 replies
  • 0 kudos

Resolved! Sim cards

I have 2 mobile contracts. Just say 1 has 50g data and 1 has 100g of data, If I were to swap my sim cards around, would the data change as well. or stay the same.

Boblmac by Level 1: Joiner
  • 1007 Views
  • 8 replies
  • 0 kudos

16 pin code

Can anyone help me I need the 16 pin code. Where can I get it plz

Resolved! Change name

Hi. I’d like to change the surname on my account please

Setting up mobile service

Hi, I got the new iPhone 15 pro max today, upgrade from the iPhone 11. I’ve set up the new device and transferred everything across but I was not given a SIM card, so assume I need to set up an eSIM which I have requested through my old phone. Once I...

TomD by Level 1: Joiner
  • 1538 Views
  • 5 replies
  • 0 kudos

Resolved! Roaming Customer Support

I can not believe every o2 customer with an I-phone has to contact o2 customer support to enable I-data roaming before travelling to EU countries. This is not necessary with any other network and a waste of time for support staff and customers who ca...

Data reflection

The app does not reflect the actual GB left. Seems stuck on 8 GB so I cannot check how much is left the entire month!

Huawei P30 pro, data problem

Hello I am using a Huawei P30 Pro, I have 4G data but i always seem to lose internet connection.I always have to go into data settings and turn 4G on and off than I will receive data. any ideas ? thank you

hamster88 by Level 1: Joiner
  • 608 Views
  • 3 replies
  • 0 kudos

Wifi calling

I have a s20fe bought from samsung and want to enable wifi calling but the option isn't there i believe it can be activated from your end thanks.

Wen111 by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos