Get tech support for your O2 issues

Account access online

I currently hold 4 mobile accounts with you yet your website can't find any of them. It offers to send text codes that never arrive. It says I can use my Virgin login and guess what it says you need to send me an email for that! Please help I'm going...

Poor or no service in my area

I have gone through all the "help" on the website my area supposedly has good indoor and outdoor signal at 4g level but unless I'm on wifi calling I can't make or receive calls. Usually only have one or no bars inside or out.

Phone won’t make calls

Hi I upgraded my phone to the 13 last month and my phone will not allow me to send text messages or make phone calls

PIN numbers for DPD delivery

switched to O2 - can't make calls

Hi, I've recently swapped from Vodafone to O2 and transferred my number via PUK. I had selected e-sim from the sales page because it explicitly stated my phone was compatible, though having looked at my phone manufacturer's website after purchasing t...

Resolved! Travel Inclusive Zone

I am 76 and not techy at all. I have been given Travel Inclusive Zone which might be very handy if I knew how to use it as I go to the USA on Tuesday.1 Is it for uSA internal calls or Usa to UK calls?2 What does each of these calls cost?3 How do I ac...

Resolved! IMEI blacklist

Hi I have an issue where I lost a phone 2 weeks ago and for insurance purposes I need confirmation that O2 have barred the previous IMEI number I have gone in shop, they said it was responsibility of phone company (e.g. apple). I have rang customer s...

mobile number

MY BANK DOES NOT RECOGNIZE MY O2 MOBILE NUMBER AND I HAVE ENTERED ITTHREE TIMES BUT STILL WILL NOT RECOGNIZE IT....

O2 login

Unable to login

unable to get Esim on my Apple Watch

so in June I had problems with my watch and it had to be reset I am unable to get my Esim back on the watch at first I got error code 202 this was sorted and my Esim was there I added it to my watch but it got stuck in activation so it was removed fr...

O2

Forum Posts