Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sim card for electric gates

We have a sim card to operate our electric gates and need to top it up. How do I do this?

RooRoo by Level 1: Joiner
  • 122 Views
  • 1 replies
  • 0 kudos

Sim Swap nightmare! :(

Good morningI'm having no signal following a failed sim swap. I was sent a 5g sim to replace my 4g sim and the process didn't complete. I was told it would be ok after 24hrs, this was back on the 21/12. Its now been a week and I'm without my phone st...

SlowJamz by Level 1: Joiner
  • 1679 Views
  • 13 replies
  • 0 kudos

No caller ID on incoming calls ESIM

Since I have had my new phone all my incoming calls are showing as no caller id or unknown number even though I still have all my contact, I have tried to redownload the eSIM myself and in the store but the problem remains the same. Please help has b...

Nanab3ma by Level 1: Joiner
  • 359 Views
  • 4 replies
  • 0 kudos

Problems porting in number.

Trying to port in my number from SKY to O2. It keeps failing with the following error "Phone Number is in inappropriate state (Soft-reserved)". O2 has escalated it to the porting expert team. Don't have a clue what this means. Anyone have any ideas? ...

Kamal80 by Level 1: Joiner
  • 333 Views
  • 7 replies
  • 0 kudos

SIM card puzzle - please help

So I have this problem I can't work out. I have been using my O2 SIM card in my Samsung Galaxy A51 phone for about 3 years without any issues at all. I am mostly at home but do go out every now and then. Then a few months ago, I wouldn't be able to m...

Patrizio by Level 1: Joiner
  • 318 Views
  • 9 replies
  • 0 kudos

Roaming not working

Hi, I'm in Finland and roaming is not working. Any suggestions how to get it to work?

LDoll by Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos

call barring on iphone setting/code? (network or sim error)

can anyone be able to help with this plz when trying to call from abroad to home it comes with call barring on but when i search for it on iphone there isnt a setting for it on settings, when i used the *33*then 0000 to see the settings it comes up w...

Jing by Level 1: Joiner
  • 433 Views
  • 15 replies
  • 0 kudos

iPhone and Apple Watch will not activate

I am new to O2 received my eSIM and my watch paired ok then went on to activate it and says activating for over the 24 hours and then E8.i have been in contact many times does anyone have any help to give me.

JohnE1 by Level 1: Joiner
  • 139 Views
  • 1 replies
  • 0 kudos

new number

I have a new phone and wish to register it with My O2 account. To do this you would send a verification code to my registered number which I no longer have so please advise how I register the new number. Also the new number *********** receives calls...

Auriga by Level 1: Joiner
  • 160 Views
  • 3 replies
  • 0 kudos