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Forum Posts

Roaming Sim not activated

Hi, I have a problem in Europe my card not see networks, and not connected him. Help me please, I am not registered in my o2, because code activation not sent me, I not have a network

Gently by Level 1: Joiner
  • 289 Views
  • 1 replies
  • 0 kudos

My account

I have ported my number from EE, but since this as been done I can not make calls on my mobile. I've now spoken to several people about this from o2 and I'm getting told different things. I can receive calls and message. This as been going on since F...

Gaz1677 by Level 1: Joiner
  • 381 Views
  • 2 replies
  • 0 kudos

Resolved! Delayed delivery

Why would the free earbuds with the Samsung S23 be available when there is a delayed delivery of this phone, when you have only 30days to claim the free gift on first day of purchase? I placed the phone order on the 12th and says more then 4weeks for...

Shawx by Level 1: Joiner
  • 752 Views
  • 2 replies
  • 0 kudos

Updating APN on my o2 supplied Nokia 6303ci

My wife has an ‘o2 supplied’ and contracted Nokia 6303ci. She got the following text “Hi,It's time to update your APN (mobile data) settings, otherwise you'll be unable to roam when you go abroad. Do this via the Settings menu on your phone or visit ...

medeson by Level 1: Joiner
  • 1364 Views
  • 5 replies
  • 0 kudos

Resolved! Unsolicited Airtime PIN by SMS - why?

Hi, I'm on a pay monthly contract using my own handset. I have just had a PIN out of the blue from "Airtime". I have no idea why or whether I should be concerned that somebody is using my phone number somewhere? I've tried a Google search but with no...

DebDragon by Level 1: Joiner
  • 14680 Views
  • 3 replies
  • 0 kudos

iPhone 13 don't hear a ringing sound when calling

When I make a call I don't hear any sound but the call does connect OK. Checked no bluetooth items running. Checked ringtone and alerts in Sounds and Haptics - all OK. Done a restart. Search on internet says it is a provider issue as they provide rin...

Sloglaw by Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

Resolved! Putting sim into different phone

My son has given me his old iPhone and put some credit on it with giffgaff. When the credit runs out can I just put my sim card from my phone into the iPhone and keep the same payg tariff and number? Sorry, I have no confidence to try it!

annie24 by Level 1: Joiner
  • 387 Views
  • 2 replies
  • 0 kudos

Resolved! My account has been deactivated

Hi,I was unable to pay my bill and I have severe anxiety when it comes to picking up the phone.anyway went to pay my sue bill & it won’t let me sign in.it asks for my number to send me a code however I have 0 signal to receive anything. What do I do?

Anxious by Level 1: Joiner
  • 613 Views
  • 2 replies
  • 0 kudos