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Forum Posts

Can’t login

I can’t login, my email & password are correct but not able to login to My O2

Pete999 by Level 1: Joiner
  • 337 Views
  • 1 replies
  • 0 kudos

Phone returned for repair

I sent my phone back for repair yesterday, but when i got home and read the paperwork, it said i should include page 3 of the paperwork. I have sent the phone only and no paperwork, as originally reading the first page of the paperwork it says to sen...

DarrenN1 by Level 1: Joiner
  • 576 Views
  • 3 replies
  • 0 kudos

Phone not working

Why is my phone not working ? I requested for a new sim as the connection wasn’t great and is that why ?

Chat12 by Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos

Apple Watch error reference code 106 when setting up mobile service

Hi I ported from Tesco Mobile to O2 over 26/09 to 27/09 in anticipation of the new iPhone 15 (sim free) and Apple Watch Series 9 (cellular) I collected and set up on 27/09. The mobile has been set up with no problems on a SIM only type Airtime Plan. ...

Al56 by Level 1: Joiner
  • 1533 Views
  • 7 replies
  • 0 kudos

Firmware

I have an s21 and I don't think it has 02 fitness firmware on it. I can't get WiFi calling and the network coverage is awful. How do I get it please?

Silmaril by Level 1: Joiner
  • 736 Views
  • 5 replies
  • 0 kudos

Disconnection after upgrade

So, trying to put a long story short I’ve had an absolute nightmare with an o2 upgrade! Back in November I upgraded through a third party but affiliated with o2 & thinking it would be simple BUT I was told I had to take out another contract rather th...

Jillaboo by Level 1: Joiner
  • 721 Views
  • 1 replies
  • 0 kudos

Resolved! O2 system unable to take my payment

Last week during four phone calls, the O2 system was unable to receive my final bill. During the 4th call (1 hour long) the agent arranged for me to be able to access my mobile app again so as to pay the bill. However, as I no longer have an O2 produ...

RobH2 by Level 1: Joiner
  • 1139 Views
  • 8 replies
  • 0 kudos