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Forum Posts

data

I am waiting for my device plan to change which is in 5 days time but i need to add data to my phone, but it will not let me do this? how can i get round this Thanks

LouiseMcD by Level 1: Joiner
  • 282 Views
  • 2 replies
  • 0 kudos

Refund owed

I have been contacted by O2 stating that i am entitled to a refund but they want my bank details, can i sort this out here as it is quite impossible to contact them by phone (i have tried 3 times)

Mobile Data Drops Out

Hi, Since I swapped to an esim last year my mobile data always cuts off after a couple of minutes. I have to put the phone into airplane mode and then back to normal mode to get it working for a couple more mins. I have reset the phone, reset the net...

Resolved! I got a call from

It's o2 number?: 0161 850 2959 How do I cancel an order/contract ? It won't let login to the account

Resolved! Sim problem

Hi I’ve bought a data only paygo sim and need to add voice to it can you do this as I’ve tried phoning twice and they have both hung up

Joan3 by Level 1: Joiner
  • 246 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code transfer to O2 not doing anything

Old sim was disconnected early this morning and the new sim has yet to start working.The phone is needed for work and I was assured it wouldn't take too long to transfer over.I'm on my second attempt to get someone on 202 because the first time I was...

Perkipc by Level 1: Joiner
  • 794 Views
  • 7 replies
  • 0 kudos

Resolved! NHS discount

Trying to add nhs discount keeps saying error. Also trying to upload wedding certificate to change to me legal married name and won’t work

Meg7 by Level 1: Joiner
  • 437 Views
  • 2 replies
  • 0 kudos

Bandwidth issues Nighthawk M5 router - can these be issues with O2

I have a Nighthawk M5 router. I have an excellent 5G signal and it's connected to an external antenna. The router connects to the 5G network fine.However I have really low bandwidth. Compared to my iPhone, same network, same place, the Nighthawk deli...

TonyHrx by Level 1: Joiner
  • 1227 Views
  • 10 replies
  • 0 kudos

Roaming

Hi, Can you please assist me in getting my roaming working? I've landed in Germany today, and I need access to data when moving around, but I can't get it to work? Thank you.

Beccabex by Level 1: Joiner
  • 295 Views
  • 1 replies
  • 0 kudos