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Can't access my bills

I haven't been able to access my Bills at all this year. Every time I try, I get this pop-up:*******************************************************You can't access this page right now Close Dialog Please choose another account or mobile number to op...

Phone switch

I’ve joined O2 from EE (cowboys) and just switched my number using the PAC - my old number hasn’t changed when should this happen?

Apf1 by • Level 1: Joiner
  • 468 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch 9 Contract - Beats Flex £1 offer

Hi there, I ordered an Apple Watch 9 44mm on 02/01/2023 with the offer for £1 Beats Flex. It advised a code would be sent within 30 days of purchase to redeem the £1 Beats Flex offer but today is the 31st day since ordering the Apple Watch. Is there ...

No signal

So I changed to o2 a year ago because the network showed good signal where I work (self employed sole trader working in a rural location). The network check continually shows as 4g good indoors and out, 3g good indoors and out, 2g the same, calls the...

RV2015 by • Level 1: Joiner
  • 641 Views
  • 3 replies
  • 0 kudos

Payment

My phone number is ********** I made a payment today by bank transfer . I put my telephone number as a reference which *********** instead of my account Number which is **********. Please check receipt of payment and reconnect my overseas calls. [Mod...

Farhat by • Level 1: Joiner
  • 274 Views
  • 1 replies
  • 0 kudos

eSIM still not activating

I have a new eSIM. This is the 3rd time I’ve tried to activate it and it says it can’t be activated and to contact O2 for assistance. I was on hold for 2 HOURS and 43 MINUTES today but didn’t get through!!!! I have have no use of my phone now for 3 d...

No signal

I have had no data signal since Friday 23/02 and intermittent phone and text signal. The phone mask near to me isn’t working as it should. Engineers will be on the case. 5 days + now. I am now paying for a service not being provided. Very frustrating...

Rikki2 by • Level 1: Joiner
  • 507 Views
  • 3 replies
  • 0 kudos

Resolved! Replacement Sim Not Working

HiI've just swapped an old Virgin Sim for an O2 one ( in fact you sent me 2!) because all incoming calls were being identified as being from an unknown number. I've tried activating both of them but because I have no signal I can't receive the securi...

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