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Tariff not showing in app but payment made

I signed up for the £10 rolling plan a few months ago. Suddenly today I have been charged for using data and when I checked the app it says I have no tariffs against my account even though the payment was taken a few days ago on the usual roll over d...

Error code 0 can't send message with o2

I can't send a text message from my Samsung A33 to my friends Nokia phone. I get Can't send message with O2 error 0. She can text me but I cannot reply or send to her.

App issues

All I want is to be able to log into the App, it should be straightforward I’ve been able to do it in the past

update a phone username in o2 business account

I'm trying to update the names of the users inside my business account and it says when I log in there should be 2 options, Bill Analyser and My Account, and that it's possible by clicking My Account. But I can only see Bill Analyser. Why can't I see...

Poor reception

Hi. My post code is Sk177td, the reception is still very poor. I am paying for a service for which I am not receiving!!! Please address soonest, I have complained before, nothing is getting done with any urgency. If you don't at least compensate me f...

Resolved! Esim

I bought an Apple Watch u2 from o2 and the data plan, never received a QR code been 7days, rang o2 today and they said I had to swap my card sim in my phone to an eSIM now to make the watch work on cellular, now I can’t even make it receive calls on ...

Resolved! Smartwatch Esim

I will give this one more go before I cancel the number. I can't get any sense out of the 'online help, virtual assistant, speak to advisor' nonsense.... I had a galaxy watch 6 bought for me at Christmas - not from O2. It is linked to my phone as usu...

Ipad

Hello I done a order on line last night can u tell me when it will be processed please

Access to my o2 account

I can’t access my o2 account. I have tried with my email address and password. Have then changed my password and tried again but not working

Unable to transfer my number from PAYG to PAY MONTHLY PLAN?

Hi. Please could you help? I am desperate now and not sure who else to contact. I’ve decided to migrate from PAYG to Pay monthly plan and on Saturday (20/01/24) I went to O2 store. I’ve chose the new eSIM Pay monthly plan and they’ve provided me with...

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