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Forum Posts

Resolved! SIM

I have a number but need a nano SIM to replace the micro SIM.

PAJC by Level 1: Joiner
  • 896 Views
  • 8 replies
  • 0 kudos

Resolved! iPhone 15

I have just changed to an iPhone 15 from an IPhone 11. I cannot get IMessage working and now have a primary and business number. can anyone advise on the iMessage and why two numbers now.

HardyK by Level 1: Joiner
  • 533 Views
  • 1 replies
  • 0 kudos

Resolved! Error code 108 on my Apple Watch Ultra 2

I upgraded or the new Apple Watch Ultra 2 every time I try to set up my mobile service I get an error code 108. I have messaged o2 several times they have said they are escalating the problem but I still haven’t heard anything and I’m paying for a da...

Jasmine92 by Level 1: Joiner
  • 2753 Views
  • 10 replies
  • 1 kudos

Logging in My O2

I've been my O2 for some time without problems, but now I get a message saying something went wrong. If you're new to My O2 it may take time to activate; otherwise contact us I've tried uninstalling and reinstalling the app, but it made no difference...

grrrld by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Two account on a single email. Can only access one account.

Hi, I have two PM phones on one email address. When I log into Myo2, I can only see one of the phones. I have no way of accessing the other phone. Virtual assistant and 202 were unable to do anything. I want to upgrade, but without being able to log ...

No eSIM/SIM card, PLEASE HELP!

Hi all, I’m in desperate need of some help! I was told I when I ordered my new contract that an eSIM would be sent, it was not so I contacted o2 via the My o2 App, they said they would send me a replacement eSIM pack but when they did this is disconn...

Bizarre Lack of Data

Ever since switching to O2 I've found that data coverage in general is poor in multiple locations. In fact pretty much everywhere bar central London. But here's a scenario I'm struggling to comprehend. Met up with a mate a while back & went to check ...

CO4 by Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos

Pixel 7pro call answering

My pixel 7pro seems to have two different incoming call notifications. The normal swipe up circle works fine but on occasions I get a square block near the top of the screen. Tapping the green answer button does not answer the call and I am left with...

Ja593 by Level 1: Joiner
  • 1650 Views
  • 11 replies
  • 0 kudos

Never getting 5G

I’ve seen various posts on this and tried everything I have a pay as you go sim that I recently converted to monthly. As far as I remember, I’ve never gotten 5G to show up on my phone i I have an iPhone 12. And under the cellular data I DO see 5G as ...

Worm3rd by Level 2: Apprentice
  • 2513 Views
  • 18 replies
  • 0 kudos