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Forum Posts

Trying to login

I’m trying to log in and using link from email but the security code is being sent to an old unused number with no option of changing the number

B24 by Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

Resolved! Lost sim card

Hello, I have lost my o2 pay as you gosim card. I am on holiday in Asia so I have been using a local sim card. I am travelling back home to the UK tomorrow but I have misplaced my o2 sim card. Can you ease help me to get a new sim card? Thanks

Alex271 by Level 1: Joiner
  • 538 Views
  • 1 replies
  • 0 kudos

Taken money from my bank without getting anything

got a £15 rolling plan yesterday and got a message this morning saying “we noticed your rolling plan didn’t renew” then it carries on to say renew your card details to restart your rolling plan but it’s already taken money from my bank account

Owen12 by Level 1: Joiner
  • 597 Views
  • 5 replies
  • 0 kudos

Resolved! Unlatch my device

I am needed to unlatch my device and it is showing network provider sim locked. I have tried to request unlatch but because my number on my SIM card is not o2 number it won’t let me unlatch the phone. I need to be able to put my sim into the phone I ...

Calls abroad

Hi could you tell me why i cant use calls in the USA when i recieved a message saying i could with no additional charges ? Thank you.

Hotspot

Could you tell me why my hotspot has stopped working?

Jack04 by Level 1: Joiner
  • 263 Views
  • 1 replies
  • 0 kudos

Resolved! transfer my number to new sim

Good day, I've just received a new sim and would like to transfer my existing number

Rhino82 by Level 1: Joiner
  • 385 Views
  • 1 replies
  • 0 kudos

Phone has a bar on it

Hi we had a bar put on our phones but we paid our bill nearly 36 hours ago and we still can not make a call or send a text

Janice2 by Level 1: Joiner
  • 395 Views
  • 2 replies
  • 0 kudos

Stops on my network

Hello. I cannot log on to my Santander online banking. OTP sent by Santander is not appearing on my screen.

Resolved! Pixel watch 2 LTE

Hi all. My wife is about to purchase a Google pixel watch 2 through Currys and the plan is to move over to O2 in a couple of months for a new pixel phone from vodaphone. Is it possible now to have an O2 ESIM work with the watch as I've seen older com...