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Forum Posts

New sim not activated

I visited O2 shop  yesterday. Sim swapped but new one not activated yet

Nosim1 by Level 1: Joiner
  • 72 Views
  • 2 replies
  • 0 kudos

Resolved! Credit Check

Hi, i tried to make a monthly plan i paid 30 pounds upfront for the contract and i got rejected by credit check. Will i get back the 30 pounds?

kcn by Level 1: Joiner
  • 202 Views
  • 3 replies
  • 0 kudos

Network issues

Hi my Internet speed very low and poor I can't access Internet in my home lastweek I moved to new home post code ub5 6bz here very poor network even phone calls also I can't access

newlozan by Level 1: Joiner
  • 136 Views
  • 4 replies
  • 0 kudos

Activate my SIM

I was an old Virgin Media SIM, had to replace with an O2 one. Can't get it activated though.

cubeman by Level 1: Joiner
  • 71 Views
  • 1 replies
  • 0 kudos

Transferring a number

on 09.11.2024 I transferred the phone number to giffgaff operator.Will I have to pay a subscription fee on 25.12.2024?best regards Iwona Puchalska

puchalska by Level 1: Joiner
  • 122 Views
  • 2 replies
  • 0 kudos

Resolved! Calls I've not made

I keep getting calls from people that I haven't called and don't even know and now I'm being told that I have used almost my full allowance as I'm hadicapped and find it difficult to type would it be possible to speak to someone face to face.

Resolved! iPhone 16 Pro

Will my SIM card from a iPhone 12 fit into an iPhone 16 Pro ??

Val1953 by Level 1: Joiner
  • 146 Views
  • 2 replies
  • 0 kudos

Resolved! Replace a faulty sim card

I believe my sim card is faulty. I cannot make or receive voice calls. I have restarted my phone, tried the sim in a different phone without success. I cannot phone customer services on 202 as I can't make any calls!Can someone send a replacement sim...

ADC1 by Level 1: Joiner
  • 1004 Views
  • 5 replies
  • 0 kudos

Resolved! sim

Hello, replaced my old iPhone 12Pro for a new iPhone 16Pro, taking the old sim out and installing it into new phone but will not work the phone?Please advise

Willroy by Level 1: Joiner
  • 110 Views
  • 1 replies
  • 0 kudos