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Forum Posts

Network

Network problem at Calver Peak, shown as resolved on O2 network checker, it isn't. Unreliable signal from adjacent cell site, coming and going, needs investigation.

fixit by Level 1: Joiner
  • 533 Views
  • 3 replies
  • 0 kudos

Resolved! PAC number

Hi, I'm looking for guidance on how to get my PAC number? I want to keep my phone number. Have tried texting PAC to 65075, but this wasn't successful. O2 said there was an issue processing the request. Thanks

My balance is too low for tariff allowances

Hi, I have a balance of £32. Why does it say that "Your balance was too low to get your monthly tariff allowances." for which my monthly tariff costs only 10 monthly? What is going on?

juliewmy by Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos

memoral word

How do I change my memoral word as I can't remember it. Manage my details doesn't offer this option

alan491 by Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Mobile phone abroad

More info (Highlight to read)More info (Highlight to read)Do i have to tell you if i am going abroad Do i have to tell you if i am going abroad

AnneS1 by Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

Resolved! Sim Only for tablet Upgrade Issue

Hi Community,I am trying to upgrade my sim only plan for my iPad and when I go to checkout the system sends me a text message for number verification and then another to finish the transaction. My iPad doesn't receive texts so how can I get around th...

GPP by Level 1: Joiner
  • 546 Views
  • 2 replies
  • 0 kudos

Last bill

I was with o2 left last month and paid my last payment to leave, you have now charged me another payment yesterday of £37 or so can you please tell me why as I no longer with you

Ghislaine by Level 1: Joiner
  • 311 Views
  • 2 replies
  • 0 kudos

Bill

Hi I just pay a bill yesterday but still I received message with overdue bill. Thanks

Communicating with O2 on 03448090222

Yesterday I went the O2 store in Cardiff St. Davids. I asked a member of staff to help with a lost phone and pay as you go Sim. He was helpful and put me in contact with the correct team using the store's phone. I spent an hour organising a replaceme...