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Forum Posts

text messages not working

Cannot read or send text messages today. Messenger keeps crashing and cutting out. Tried rebooting, updates, resetting nothing works. Can you help please.

MarkD1 by Level 1: Joiner
  • 1022 Views
  • 9 replies
  • 0 kudos

Resolved! eSIM outage 16/04/24

I can see some other posts about this, just adding my own data points. We have two iPhones in the house which have O2 eSIMs, and also O2 physical SIMs on corporate accounts. Both eSIMs have been reporting No Service since this morning, but both physi...

Markmat by Level 1: Joiner
  • 5162 Views
  • 29 replies
  • 0 kudos

6 digit code

I did not receive my 6- digit code

Souha by Level 1: Joiner
  • 266 Views
  • 1 replies
  • 0 kudos

Resolved! E Sim

E Sim pack not arrived nor available to download, new phone arrived yesterday, now over 24 hrs but no E Sim news. Done through my 02 online

Jackpot by Level 1: Joiner
  • 808 Views
  • 5 replies
  • 0 kudos

Roaming not working in Italy

Please can someone help me. I am struggling with my phone. I think a roaming bar is in effect as I just landed in Italy

Chow2 by Level 1: Joiner
  • 469 Views
  • 1 replies
  • 0 kudos

A bit of a shambles

Good morning,I would like to download our bill for May 2024, as I have done every month for the last three years. However, now I have to be sent a code - that never arrives. I've phoned 3 times this morning and spent over an hour on hold.I dialled th...

TTLtd by Level 1: Joiner
  • 380 Views
  • 3 replies
  • 0 kudos

Resolved! Help needed

Good morning I got a new phone but I would like to keep my same number . I would like to port the number from the old device to the new one please