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Forum Posts

Urgent - Old Sim Deactivated, No New Esim

Hi there. I've just switched over from EE to O2 and on to a sim only plan. O2 were meant to have sent me an esim, but amongst the dozens of emails from them, I don't have that. They've ported my number and my old sim has been cut off, leaving me with...

Resolved! messages keeps stopping

Hello, tried the online chat but not much use. I am not able to keep my messages on the screen long enough to send a text, they just drop off. I have tried to clear the the data & cache in the storage section but that doesnt work. I have also turned ...

essy by Level 1: Joiner
  • 862 Views
  • 7 replies
  • 0 kudos

Port in failed

Last week I initiated a port in. For some reason this port failed and this is still showing in progress. I have contacted support through chat last Thursday and they are telling me that it it has been escalated and may take 5-10 days. Does anyone kno...

J1884 by Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

Resolved! change phone

I have a samsung s9 looking to purchase a s24 can I just swap simm cards

alan18 by Level 1: Joiner
  • 438 Views
  • 2 replies
  • 0 kudos