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Resolved! esim

Hiive received my new upgrade phone - iPhone 15unfortunately the information to set up my eSIM wasn’t sent and now I can’t log into my account because my sim has become inactive so there’s nothing I can do to actually download the eSIM and get set up

Problems with sim card or account

Hi, For some reason I started to have a problem with calls, sms and mobile Internet. I cannot make any calls, receive any sms or use Internet. Only wi-fi works for me.Could you advise the reason?

Resolved! Extending ring time

I want to increase the ring time before my phone goes to voicemail how ?

pay my bill

i want to pay my bill but i cant get into my 02 account. please help the sim has stopped working

Resolved! Call Backs

Hi O2, I am getting calls from people who say I have called them - but I haven’t! Any ideas?

Resolved! phone broken

My phone has developed lines across it and the touch isnt working

data problem?

the past couple of months i’ve payed up to £40-£50 and have no received any data i’m on the £10 big bundle and haven’t had any data given to me, i’ve tried topping up on vouchers, over the phone on bank card and on the o2 app just then i’ve spent my ...

Text abroad

I am abroad (norway), and can't receive sms (texts), but need to receive a text from 02 to access my 02.

Payment made 19/06/24 to clear a contract

I went into Peterborough shop to seek advice about my contract due to expire in September and if they had a better deal for me. They said I could change to a cheaper monthly airtime product providing I paid the outstanding amount for my phone. I paid...

Pac transfer

Hi just after some help. transferrred from sky wednesday to 02. I havent been able to make calls or texts since. Need to get sorted but i cant make calls thank you

O2

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