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Forum Posts

coverage in east grinstead

Not sure if this is the right thread but I am trying to find out when problems with the 02 mast in east grinstead will be sorted out. I have been told this has been down for 6 months with no indication of when it will be fixed, but in the meantime pe...

derick by Level 1: Joiner
  • 514 Views
  • 3 replies
  • 0 kudos

activate esim

I am a new customer with a new iphone 15 Pro Max bought from apple. I opted for an O2 esim but cant activate it because I have no signal to verify my MyO2 account or do a manual download so I am trapped.

Phone is not making calls

Hi I upgraded my phone last week and now I can’t make calls and I have nearly no data,please advise me how I can get my phone back to normal, I understand that I will need to pay more money.Peter Ladds

Pl123 by Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

Resolved! No phone access

I recieved my new phone this morning and had asked for an esim - which I can't activate as I have no QR code and when I try "seatch for eSIMs" it says "no eSIMs found." I spoke to someone on your 202 number who said that he would send me a QR code by...

Scanner9 by Level 1: Joiner
  • 351 Views
  • 2 replies
  • 0 kudos

Network

Can I leave O2 due to constant poor network connectivity issues, which has been happening for many weeks

Toe64 by Level 1: Joiner
  • 340 Views
  • 2 replies
  • 0 kudos

Resolved! Duration of data bolt on

Hello. How long does the data bolt on last for

DG4 by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Resolved! Sim not working

Hi, got new phone and new tariff but now my sim is not working 

Kelvin3 by Level 1: Joiner
  • 258 Views
  • 1 replies
  • 0 kudos

Activate sim

I am unable to set up my sim card and unable yo get the security text because my sim is nit actualized. Please help me get my sim uo and running so I can make calls and texts and use my data

Mariamma by Level 1: Joiner
  • 433 Views
  • 3 replies
  • 0 kudos

Resolved! eSIM activation

When will my eSIM be activated on my upgraded mobile, I’ve not received a QR code and ESim activation is not included in my account profile.

JP17 by Level 1: Joiner
  • 2008 Views
  • 1 replies
  • 0 kudos