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Forum Posts

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Change of address for a new contract

Hi, trying to sign up for a new plan but need the sim delivered asap. The address on my (old) O2 account has changed and I can’t see how to change it to my new address. I need the address to be right to take delivery of the Sim. Please help

AMCS by • Level 1: Joiner
  • 525 Views
  • 4 replies
  • 0 kudos

Living abroad, lost my sim

Hi, I live in Thailand and have lost my UK SIM. I just want to cancel the monthly payment (I'm out of contract) and change to pay as you go. This way I can keep my number for whatsapp which is all that matters (I use a thai SIM for data). How can I d...

Dan90 by • Level 1: Joiner
  • 730 Views
  • 4 replies
  • 0 kudos

Resolved! Links in email

Hi for some reason non of the links within my emails are opening. This means i cant do or see alot of stuff. This is only a recent problem. Can anyine help?

JoanM1 by • Level 1: Joiner
  • 1019 Views
  • 9 replies
  • 0 kudos

Sim

Tried to swap to the new sim from the old but issues arose

Vlasios23 by • Level 1: Joiner
  • 506 Views
  • 4 replies
  • 0 kudos

damaged phone

i have damaged my samsung a70 and it doesnt switch on,i have ordered a samsung s24 and need to download all my details onto the new phone.How will i be able to do this if the phone is not even switched on

Trebor159 by • Level 1: Joiner
  • 405 Views
  • 3 replies
  • 0 kudos

Itemised bill

I'd like to request an itemised bill of dates and times messages have been sent.

Nicola21 by • Level 1: Joiner
  • 326 Views
  • 3 replies
  • 0 kudos

Data

Hi I e just paid my bill it was overdue but all squared up now, how long will it take for my data to start working again ?

No signal

O2 keep telling me there are no faults in my area (Upper Beeding, West Sussex), which is supposed to have good coverage (even 5G outside). It is barely 3G (two bars) at Beeding Bridge on a clear day and non-existent where I am. My phone works fine in...

Petegh by • Level 1: Joiner
  • 819 Views
  • 7 replies
  • 0 kudos

no access to data roaming

for the last week or so no access to data roaming on samsung A14 5g phone. have tried the usual off/on and phone off and on again.Phone working fine otherwise it seems.

tomich by • Level 1: Joiner
  • 460 Views
  • 2 replies
  • 0 kudos
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