This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

My sim stopped working

Dear, Support, My sim has stopped responding. I am currently abroad. Please contact me via email, as I can't even login to my online account. Main issue: sim card doesn't have network coverage, even though I tried different phones devices to insert s...

CROSSED LINE OR NUMBER

I have an Apple iPhone 10SE.Texts and WhatsApp calls and messages are received ok on my O2 number 078 **** ****Calls to the same O2 number go to ATAG Heating Technology number 0800 2545061 which are then re-routed to the mobile of any available ATAG ...

FREDB1946 by • Level 1: Joiner
  • 254 Views
  • 1 replies
  • 0 kudos

Resolved! Esim

How do I deactivate an esim on an old phone that I don't have anymore so I can activate it on my new phone

Besh72 by • Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

3G gone......

It finally happened looks like...3G (rural Mid-Wales) is gone.I logged a fault yesterday...and O2 came back with the "Could not find a fault" today.So I checked my Network connections and sure enough only 2G available (same with Vodafone - the only o...

Bill_C by • Level 1: Joiner
  • 1168 Views
  • 9 replies
  • 0 kudos

Stolen phone

My phone was stolen, when I sign into my o2 on a different device it sends a verification code TO THE STOLEN PHONE! There is no other method of verification. I need to order a new sim what do I do

Deni by • Level 1: Joiner
  • 283 Views
  • 2 replies
  • 0 kudos

Pay my bill

I need to pay my phone bill but can’t get to my account 

Sed by • Level 1: Joiner
  • 285 Views
  • 2 replies
  • 0 kudos

Resolved! Cant log in

I need to change the payment details on my account but I can't log in because the number attached to my plan currently isn't in my phone as I'm abroad.

seankeh by • Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos

Resolved! digital sim

Hi There i am currently abroad and wont be back until late july, i have lost my sim, how can i get a new digital sim as i now have a new phone that doesn't require a sim. This is a major issue for me as i cannot access my banking now also as they wan...

SW_ by • Level 1: Joiner
  • 246 Views
  • 1 replies
  • 0 kudos

New Sim card

Hi guys, it has been over 10 days that I am left without service from O2.My phone was stolen on Saturday the 18th and the following day I went to the O2 store in Hammersmith where I waited to be seen and then was on the phone to Business Team who wer...

ilir by • Level 1: Joiner
  • 746 Views
  • 4 replies
  • 0 kudos

Data

I bought data on holiday because I ran out and it’s still not working even though the transaction has apparently gone through successfully

Ailsa1 by • Level 1: Joiner
  • 194 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top