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Forum Posts

Esim

Trying to download esim. Old sim blocked do cannot access security code to login.

Mel16 by Level 1: Joiner
  • 393 Views
  • 2 replies
  • 0 kudos

Over heating

Hi, i upgraded my phone to an iphone 15 and its only a couple of weeks old, however is seriously overheating when i’m using it. I can’t get any help or support but feel this handset is faulty so can someone please get back to me? Its sometimes too ho...

ZD43 by Level 1: Joiner
  • 415 Views
  • 2 replies
  • 0 kudos

Resolved! ESIM SIM swap

Hi, I upgraded to an Iphone 15 that arrived yesterday, I wanted to do a manual sim swap using my physical sim. However the sim would not work in the phone, I called support, who told me I had requested an ESIM, which I hadn't with the upgrade order, ...

xanqwer by Level 1: Joiner
  • 5468 Views
  • 20 replies
  • 0 kudos

Resolved! No phone service since new eSim

I changed to a new O2 sim-only contract this week, and I've now got no phone service. The eSim was installed, but I cannot make calls and have no mobile data. Can you help?

SamJAllen by Level 1: Joiner
  • 1286 Views
  • 2 replies
  • 0 kudos

Apple Watch data error code15

Hi, on trying to set up the data plan on two Apple Watches it’s coming up with error code 15 for both, is it possible for @O2Sarah- to help me pls?

Mason4 by Level 1: Joiner
  • 897 Views
  • 5 replies
  • 0 kudos

No moblie data

My phone hasn’t had no data since I arrived in Spain on Tuesday 

Zoeward16 by Level 1: Joiner
  • 218 Views
  • 1 replies
  • 0 kudos

Payg sim not working?

So on Friday I noticed my phone would not send messages or allow me to call it says limited service you can only make emergency calls when trying to use it i have also tried to text my number and call but they don’t work Says you have dial’ ed an inc...

Sue39 by Level 1: Joiner
  • 908 Views
  • 6 replies
  • 0 kudos

Resolved! Can't access voicemail Falklands

I've dialled 901, 1760 and the mobile you state on your website and they all say they they are not in service.i need to access my voicemails and don't know what to do. Thank you.

Cazo by Level 1: Joiner
  • 605 Views
  • 3 replies
  • 0 kudos

Can not receive texts or calls

I am not receiving any text messages or iPhone calls but my messages and calls are received by the recipients

Mattyb92 by Level 1: Joiner
  • 421 Views
  • 2 replies
  • 0 kudos