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Missed delivery

I was hoping to have received an estimated time slot window for my delivery of new device however I never received one. This meant I missed my delivery, tracking now says exception recipient wasn’t available processing for next delivery? Should a not...

borceaantonio35Personal info

Hello, good evening, you are sending me a bill and the card has not arrived at my house.

Can't ring EE numbers

I can't ring a EE number/s, it went through stage I could ring them via 141 , then it stopped completely! They have checked;not blocked by mistake etc. It absolutely ridiculous! Someone please help

Needing to change my password

Hi I’m having some trouble trying to change my password. Firstly I’m trying to go from pay as you go to monthly. But in order for me to do this I need to login but I’ve forgotten my password. So I’ve followed the prompt to change the password but I’m...

Abandoned call alert

Hi, I'm trying to set up abandoned call alert on my phone. Voicemail is switched on, as is my pin. But whenever I try and do *, 4, 5 I just get told that's the wrong pin and set another one. The pin is definitely right. I need to get it sorted asap r...

Credit note

I’ve had a text to say i’ve received a credit note but for the life of me, i cannot see it on my account. It’s a genuine text and genuine link. Any ideas please?

SIM card not working

I’ve installed my new sim after porting over from re. I’m now unable to make or receive calls

Ongoing Call Issues

Dear All,I've been a loyal O2 customer since 2007 and have generally been satisfied with the service. However, over the past few months, I've encountered a frustrating issue that I hope someone can help me with.Lately, I've noticed that my calls some...

Calls Dropping out

Im having great problems with my calls going dead, sometimes as quick as 10 seconds after I answer it. My phone has 0-2 bars on it nowadays, been like this for about a month now. Problems with texting too, not receiving them has been an issue, like w...

Nighthawk m6 mobile router

My router suddenly stopped broadcasting 5ghz. If I select 5ghz only then it appears. Dual band then it disappears. No settings were changed at all. I’ve tried connecting using different devices, resetting to factory default and still nothing. The che...

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