Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Missing iData bolt on

I recently changed my monthly tariff, but now the voicemail on my iPhone is not working as before. It looks like I'm now missing the iData bolt on. Can you please advise how I can get this activated?

Resolved! Plastic SIM to eSIM conversion....how to do it?

Hi, I have a standard sim card number with GIFF-GAFF; but wish to use this actual number as an eSim number on my iphone 11 (eSim compatiable). This number is for business use so I need it to be converted into an eSim, so I only need to carry one 'mob...

1Baloo by Level 1: Joiner
  • 2298 Views
  • 5 replies
  • 0 kudos

4g Dongle speed

hi, tried through chat to get an answer, no joy, told to call 202, its not an 'urgent' issue. maybe this forum can advise. i only have a 6mbs broadband which at best gives me 3mbs. working remotely I am using voice and video constantly. I had tethere...

Downloading Photos

Good afternoon, can anyone tell me why my Galaxy A3 will not let me download photos onto my laptop. I have done this previously but won't let me do it now! I have tried another phone on my computer and it worked, so I assume my phone is at fault. Is ...

iPhone overheating

My iPhone has started overeating after a couple hours of use. I’ve taken my phone case off but it is still happening. It makes me feel very uncomfortable about using it. Should it be getting so hot? It’s a brand new phone. I got it last Monday. So a ...

LouiseB by Level 1: Joiner
  • 541 Views
  • 2 replies
  • 0 kudos

5G cwmbran wales

Hello does anyone know any rough dates 5g will, be made live in cwmbran Wales at all, i know some networks have gone live in cardiff but that doesn't help me

KMatthews by Level 1: Joiner
  • 614 Views
  • 3 replies
  • 0 kudos

Less than 1mbps 4g connection on new s20 ultra

Can anyone help? I upgraded to s20 ultra. Just moved house so no wifi so relying on mobile data. I wanted to make it hotspot for kids but getting average 700kbs connection on 4g. His 3 acc gets 25mbps wife has virgin 12mbps. Mines not even 1mb connec...

russ69 by Level 1: Joiner
  • 786 Views
  • 1 replies
  • 0 kudos

Resolved! Selling iwatch

Hi all,I have an iWatch purchased on contract through O2. My wife and I both have iPhones, however she does not have an iWatch. My iWatch is associated with my phone number. If I am to give her my iWatch will she able to use the iWatch giving her all...

DPAKeller by Level 1: Joiner
  • 1202 Views
  • 6 replies
  • 0 kudos

PAC Code

Hi I received my new O2 pay monthly sim for my new plan in the post today and would like to transfer my existing Tesco mobile number to the plan and I have a PAC I've been trying to fill in your online form at https://o2.co.uk/help/phones-sims-and-de...

PACman by Level 1: Joiner
  • 797 Views
  • 1 replies
  • 0 kudos