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How do i set up a direct debit

HiI would like to set up a direct debit to pay my daughter's phone bill each month.I would also like to make this month's payment but cannot do so unless i use her phone. I would like to speak to somewone about doing this preferably on the chat optio...

Tottyanne by • Level 1: Joiner
  • 673 Views
  • 1 replies
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Resolved! Internet not working on mobile

Hi there, looking for advice with regards to my Samsung S9 mobile. For some reason I can access any website on my device but for some reason my mobile is not allowing me to actually use he webiste or the internet properly. For expample, I tried to pu...

No GPS

I have iphone 7+ I have tried hard restart, network reset. I have turned on location services in privacy on all the apps that use maps. No GPS on any of the apps. I downloaded a GPS status and it also says no GPS connection. I have been trying this f...

Jasmine4 by • Level 1: Joiner
  • 731 Views
  • 2 replies
  • 0 kudos

i want to change my number ASAP

Hello i am a contract holder, and i want to change my number ASAP, i call customer service but i cant get people, can i just buy another o2 sim and online use sim swap? or is there anything else? Also i want to keep my other number so when i sim swap...

Katie189 by • Level 1: Joiner
  • 1160 Views
  • 2 replies
  • 0 kudos

Resolved! 2nd hand phone locked to O2 help

I want to use EE SIM in phone just bought bit still locked to O2 . S9 plus. How do I unlock phone? Many Thanks for your help

Scam phone calls going straight to voicemail

Hi All, Please Help! I've received over 50 scam phone calls within the last 20 minutes that don't ring, but instead go straight to my voicemail. They're still coming in and all the mobile phone numbers are different and unknown to me. Has anyone else...

Bexjolly by • Level 1: Joiner
  • 716 Views
  • 1 replies
  • 0 kudos

Resolved! Removing contact number from business account

We have a business account with O2, servicing 19 contracts, the accounts are managed and overseen by multiple administrators.When I logged into the account earlier this week I was asked for a mobile number for security codes to be sent, I input my pe...

kirstin1 by • Level 1: Joiner
  • 751 Views
  • 3 replies
  • 0 kudos

Get an MCK for my phone

I recnetly upgraded my phone with O2 and wanted to give my old phone (S7) to my girlfriend since her phone was from the dark ages. I put her SIM into the phone and prompted for a PUK. I falsely assumed it was her PUK, not mine and put in the code thr...

Sudds by • Level 1: Joiner
  • 1285 Views
  • 4 replies
  • 0 kudos
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