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Work VPN not working whilst using personal hotspot

WorkerAF
Level 1: Joiner
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on ‎05-07-2023 15:06

on ‎05-07-2023 15:06

Hi 

My home internet is currently not working and I am trying to contact to my VPN using my 02 phone personal hotspot but it will not let me connect. I have contacted my work administrator and they say the issue is with my service provider. 

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madasaf1sh
Level 78: King of Kings
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on ‎05-07-2023 15:24

on ‎05-07-2023 15:24

@WorkerAF 

 

Load of tosh, as the VPN just creates a secure tunnel with your employer, they need to check they are not blocking any of the o2 External IP addresses.

 

I use CheckPoint, AnyConnect, and my own personal OpenVPN over o2 and not had any issues. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Enlli
Level 69: Guiding Light
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on ‎05-07-2023 15:35

on ‎05-07-2023 15:35

To add to @madasaf1sh list. Nord VPN works for me

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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