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Website being blocked by O2

BIGMatrix
Level 1: Joiner
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on ‎20-03-2024 17:26

on ‎20-03-2024 17:26

Hello,

 

I am managing the website aphroditelounge.co.uk. Recently, it was brought to my attention that the website does not work for o2 customers. I have a number with o2, so I was able to replicate the problem:
- When the website is accessed via HTTP (http://aphroditelounge.co.uk), I am redirected to the Age Restriction page.

- When the website is accessed via HTTPS (https://aphroditelounge.co.uk), I get ERR_CONNECTION_RESET.

 

This website is for a beauty salon located in London, so there is no reason to block it. Although we are aware of the website ending in .com, which is for adults. Nonetheless, aphroditelounge.co.uk (non-adult) and aphroditelounge.com (adult) are not related.

 

Any help or advice is highly appreciated.

P.S. I have called 202 and they said that they unblocked the website without even asking for the domain. I really doubt it slight_smile

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MI5
Level 94: Supreme
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on ‎20-03-2024 17:29

on ‎20-03-2024 17:29

@BIGMatrix 

Classification is down to BBFC.

Guide: O2 Age restriction 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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