Solved: Watch 5 pro

Ryder007 · ‎08-04-2023

I cannot for the life of me work out how to use my watch 5 pro remotely (out-of range of my s23+) I've read everything on here and numerous calls to customer support. I've been through 2 watch e-sims. Everything is setup correctly. And still emergency calls only when I'm away from the phone.

Help please 🙏

MI5 · ‎08-04-2023

@Ryder007

It has to be done in store.

Guide: Connecting your Samsung Smartwatch

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-04-2023

@Ryder007

It has to be done in store.

Guide: Connecting your Samsung Smartwatch

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ryder007 · ‎08-04-2023

Yep, been there they had absolutely no idea 🙄

MI5 · ‎08-04-2023

@Ryder007

Take the guide with you. All they have to do is follow it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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