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No Service

Hi,While on holiday recently I lost my iPhone and reported it lost/stolen to O2 who placed a block on my account. I managed to retrieve my phone the next day (it had been accidentally picked up by a friend) and immediately rang O2 again to let them k...

using our UK Phones in the USA

My wife and I have o2 phones with Volt and will want to call each other whilst in the US. Using the UK numbers as they are does not work so do we need to put a code in front of them

Resolved! Problem swapping SIM

I recently signed up to a new (cheaper) pay monthly tariff with O2 to replace my existing O2 pay monthly tariff, and have received a new SIM card that I want to swap for my old SIM (and keep my old phone number). I have tried doing the SIM swap onlin...

Resolved! Apple watch

Picked up my Apple Watch today, got it home to set it up and it’s not got any charge on at all. Is this normal?

iMessage Activation Unsuccessful

Hi. Since a transfer of ownership has happened where my old number has transferred to my new sim only account, I am unable to use iMessage and FaceTime without it saying there was an activation error. I have switched both off and restarted the device...

Resolved! Activating O2 Extra - Amazon Music Unlimited - "Activation Error"

HelloI have been trying (without success) to activate a free 3 month subscription to Amazon Music Unlimited as my O2 Extra, but after logging in to Amazon when following the activation link I get the error message "Activation error", plus an icon whi...

Resolved! Data won’t work if Wi-Fi is down

My mobile data usually works well but when my broadband (sky) goes down so does my mobile data. This problem only happens in the house, if I go out in the street away from my home or at work my data works perfectly well until I return home. My data t...

No signal has left me stranded

Please help - the O2 service is constantly cutting out. It has left me stranded!! It says no sim and I've had to restart my phone ten times in the past few days. It happens WHEREVER I GO - not just at home so that service checker thing isn't helping!...

Resolved! NO SERVICE

WHY IS MY PHONE SAYING NO SERVICE? I HAVE RE BOOTED MY PHONE AND STILL ITS NOT WORKING

Voice call problems

Iphone 12 Mini, aprox 12 months old, IOS 16.4 / Mint condition , zero damage.Making or receiving a ordinary voice telephone call. I can hear the other person clear but the receiving end says my voice goes in and out and sounds robotic and completely ...

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