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View and download past bills

DC2
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on ‎01-12-2021 07:07

on ‎01-12-2021 07:07

Hi!

Am I going crazy?  I can't find where I can view and print my older bills on the website.  The latest bill is there, but where are the bills for the last few months?

Thanks for your help.

DC

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pgn
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‎01-12-2021 07:36 - edited ‎01-12-2021 07:45

‎01-12-2021 07:36 - edited ‎01-12-2021 07:45

Here, this should help, @DC2 - Guide: How do I get to the 'Download Bill' page? 

The system was down yesterday, I have not checked today if it is back up yet.. 

Yes, @DC2 - all up and running:

1638344716981.jpg

 

Good luck!

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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nomadxyz
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on ‎01-12-2021 18:58

on ‎01-12-2021 18:58

The past bills option seems to have magically disappeared again...

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nomadxyz
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‎01-12-2021 18:59 - edited ‎01-12-2021 19:00

‎01-12-2021 18:59 - edited ‎01-12-2021 19:00

See upcoming screenshot

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nomadxyz
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on ‎01-12-2021 19:01

on ‎01-12-2021 19:01

Past Bills.PNG

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MI5
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on ‎01-12-2021 19:03

on ‎01-12-2021 19:03

@nomadxyz 

There is a known issue with payments which O2 are working on and hope to have fixed soon.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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nomadxyz
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on ‎01-12-2021 19:11

on ‎01-12-2021 19:11

@MI5 Thank you, I appreciate that. Let's indeed hope so:-)

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MI5
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on ‎01-12-2021 19:13

on ‎01-12-2021 19:13

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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SimOnlycustomer
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on ‎02-12-2021 13:33

on ‎02-12-2021 13:33

Thanks for the information. I've just spent the last 20 minutes searching so I can do my tax return and I thought I was going mad!

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nomadxyz
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on ‎12-12-2021 13:42

on ‎12-12-2021 13:42

11 days later and still no option to see past bills other than the invoices for December and November. Seems like O2 are dragging their feet or am I missing something??

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