Hi, I’m trying to trade in my old phone as I order a new one. The trade in gets stuck on Condition, doesn’t give me any options and then seems to crash at this point. I’ve put in my device iPhone 8 128 and my IMEI but it always gets stuck and then says I’ve not opted to recycle my old device on the new plan. I’ve tried it several times, the IMEI is correct. Not sure whether to proceed with my new plan, I would like to trade in my old phone it’s in good condition and it’s on the list.
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