Solved: Sim not working

Shabee19 · ‎14-04-2022

Hi im having a problem with my phone. Keeps telling me to insert a sim. I had the sim replaced but its still doing it. The sim works fine in another phone. Can anyone help. I am on chat with o2 but they are never answering

Bambino · ‎14-04-2022

@Shabee19 What phone do you have? How old is it? If the sim works in another phone it sounds like a problem with the phone itself.

You can reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎14-04-2022

@Shabee19 What phone do you have? How old is it? If the sim works in another phone it sounds like a problem with the phone itself.

You can reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2

MI5 · ‎14-04-2022

@Shabee19

If you contact your phone manufacturer online they can usually run diagnostics over the air to check the handset.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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